Zachary Green

Directed and supervised team of 10 employees in daily operations.

• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Wrote and submitted reports on industry trends, prompting managers to develop business plans.
• Analyzed company's expenditures and developed financial models.
• Organized client meetings to provide project updates.
• Identified needs of customers promptly and efficiently.
• Responded to customer questions regarding products, prices and availability.
• Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
• Negotiated with vendors and suppliers to secure advantageous terms and pricing.
• Negotiated with suppliers to secure cost-effective resources.

Service full system on m978 tanker. Testing and service full system as needed

• Service and repair Hydraulic cylinder on hemtt wrecker and fmtv wrecker.

• Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
• Tested components with appropriate instruments to ensure proper operation.
• Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.

Install and service hvac system on 977 and 978 A0 through A2 hemtt. Install and service ac unit on fmtv and lmtv. From existing unit to installing units in vehicles that did come with ac. Troubleshooting problems and taking corrective action to repair the unit