Summary
Overview
Work History
Education
Skills
Timeline
Generic
Zachary Hammond

Zachary Hammond

Georgetown,DE

Summary

Dynamic Owner/Operator at HHIR Construction LLC with a proven track record in operations management and exceptional customer service. Enhanced client satisfaction through effective communication and high-quality service delivery. Skilled in vendor negotiation and staff training, ensuring compliance and operational efficiency while fostering strong supplier relationships.

Overview

16
16
years of professional experience

Work History

Owner/Operator

HHIR Construction LLC
09.2019 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Kept all building areas and equipment functional and well-organized to promote business performance.

Maintenance Crew Member

North Carolina Department of Corrections
03.2014 - 07.2019
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.

First Mate/Crew Member

Fishkillers Lobster INC
04.2010 - 10.2013
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Used online catalogs and local merchants to order parts and materials for vessel.
  • Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
  • Assisted in training new crew members, fostering a culture of teamwork and continuous improvement.
  • Provided expert guidance on anchor handling operations, resulting in reduced time spent anchoring and retrieving anchors.
  • Guided guests on excursions of sport fishing.
  • Participated actively in drills for various emergency scenarios, enhancing crew''s preparedness and ability to respond effectively when needed.
  • Optimized fuel efficiency with careful route planning and monitoring of weather conditions.
  • Streamlined deck operations by creating clear guidelines for daily tasks assigned to crew members based on their skills level.

Crew Member

All State Construction
04.2009 - 07.2012
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Indian River High School
Dagsboro, DE

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Inventory management
  • Payroll processing
  • Recruiting and hiring
  • Vendor negotiation
  • Preventative maintenance
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Vehicle inspections
  • Accurate record keeping
  • Hazardous materials handling

Timeline

Owner/Operator

HHIR Construction LLC
09.2019 - Current

Maintenance Crew Member

North Carolina Department of Corrections
03.2014 - 07.2019

First Mate/Crew Member

Fishkillers Lobster INC
04.2010 - 10.2013

Crew Member

All State Construction
04.2009 - 07.2012

Indian River High School

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