Zachary Hargrave
Bellingham,Wa
Summary
Organized and patient person who enjoys a fast paced work place. Enjoy new learning opportunities, gaining new skills, and adapting to adverse environments. Strive to continually expand work ethic, adaptability, and ongoing efforts to deliver strong, effective contributions.
Overview
4
4
years of professional experience
Work History
Guest Services Associate
Worldmark Birch Bay
Birch Bay, Wa
02.2025 - Current
- Serve as a first point of contact for guests and provide exceptional service by managing check in processes, providing accurate information on amenities and facilities, to deliver a positive customer experience.
- Prioritize daily tasks and objectives to allow me time to create guest events and experiences, ensuring memorable resort stays.
- Manage a team of housekeepers, maintenance, and runners to ensure rooms are clean, and done in an order to support on-time guest arrivals and departures.
- Respond to guest concerns or issues by assessing situations, identifying the issues, and coordinate with management to effectively solve or deescalate the issues at hand.
Retail Sales Associate
Marshalls
Bellingham, Wa
06.2024 - 02.2025
- Worked well with team members, while providing friendly, professional service to customers though the checkout.
- Maintained and organized shelves to ensure product and store presentation would create a warm shopping experience.
- Strengthened problem solving skills, while managing my time and daily tasks.
Retail Sales Associate
Ross Dress for Less
Bellingham, Wa
09.2022 - 02.2023
- Developed organizational skills and problem-solving abilities.
- Managed multiple tasks simultaneously, enhancing work ethic and personal growth.
Education
Highschool Diploma -
Sehome High School
Bellingham, Wa06.2024
Skills
- Communication
- Time Management
- Problem Solving
- Organizational Skills
- Multitasking
- Customer service
- Detail-oriented
LANGUAGES
English (Native)
Timeline
Guest Services Associate
Worldmark Birch Bay
02.2025 - Current
Retail Sales Associate
Marshalls
06.2024 - 02.2025
Retail Sales Associate
Ross Dress for Less
09.2022 - 02.2023
Highschool Diploma -
Sehome High School