Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Zachary Harrison

Greenbrier,Tennessee

Summary

Results-driven business professional with a strong background in leadership, marketing, and customer engagement. Experienced in managing teams, driving brand awareness, and optimizing customer experiences. Passionate about leveraging communication and problem-solving skills to build relationships and drive sales. Seeking a tech sales role where I can apply my expertise in marketing, leadership, and relationship-building to drive revenue growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Lead and Marketing Coordinator

Chick-fil-A
11.2022 - Current
  • Developed and executed marketing initiatives to increase brand engagement and drive sales.
  • Created content, scheduled posts, and analyzed performance metrics.
  • Went to many small business and events to promote our brand.
  • Organized promotional campaigns and community outreach programs, strengthening brand presence.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Host/Carryout

Colorado Grill
11.2019 - 08.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

BBA - Marketting

Austin Peay State University
Clarksville, TN
05-2025

Skills

  • Sales & Lead Generation
  • Customer Relationship Management (CRM)
  • Marketing Strategy & Brand Development
  • Leadership & Team Management
  • Strong Communication & Negotiation
  • Problem-Solving & Adaptability

Certification

(Hubspot)

• Social Media Certified

• Sales Management Certification

• Google Analytics Certification

• Digital Marketing Certification



Interests

  • Enjoy participating in weightlifting for overall physical and mental well-being
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Artificial Intelligence (AI) and Machine Learning


Timeline

Team Lead and Marketing Coordinator

Chick-fil-A
11.2022 - Current

Host/Carryout

Colorado Grill
11.2019 - 08.2022

BBA - Marketting

Austin Peay State University

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