Zachary Henley

Reliable and goal oriented, 15+ years of in-person sales and customer service experience, excelling at both, meeting and exceeding every metric as a goal not only for myself but company-wide, changing the way we do business and approach each and every customer.

Excelling at every metric, at every job, has been a matter of pride for a long time. I enjoy learning new things and being challenged. While my job title says Technician, it encompasses a lot, mainly Customer Service, problem solving and Sales.

The way you do anything is the way you do everything; I enjoy a challenge, and I always want to continue growing. I enjoy sales and customer service and I would really like to grow that skill set more, in a new environment.

Most of my experience is working on my own, while being part of a team, so I'm comfortable with and enjoy working alone and being responsible for myself and managing my own business, while I understand the need and have the drive to improve the team so as a whole we can be better and achieve greater results.

• Achieved Highest Monthly and Yearly sales in 2016 Southwest Region with Bluesky Satellite, as well as Most Jobs Completed along with Highest Quality Rate at over 98%, and Highest Customer Service Ratings.
• Trained new hires and technicians to be successful with Bluesky Satellite from 2014 to 2018.
• Helped Develop markets for business for Pixius Communications around Wichita, KS. in 2018 and 2019.
• As an independent contractor, called and met with potential customers who could benefit from satellite internet to earn their business.
• Helped AT&T Improve its processes for completing and troubleshooting installations and "chronic" repair tickets resulting in a higher quality service provided and customer satisfaction.