Zachary Hill
Mansfield,GA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. I would describe myself as a very hardworker who will give it his all and do the job to the best of my ability and makes sure that its done correctly. I also have a willingness to learn and will put all my energy and focus into that job.
Overview
6
6
years of professional experience
Work History
Host/To-Go Specialist
Longhorn Steakhouse
06.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Bus tables off quickly and effectively.
Sales Associate
Nike Factory Outlet
01.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Host/To-Go Specialist
Longhorn Steakhouse
08.2018 - 06.2021
Education
No Degree - Health Sciences
Gordon State College
Barnesville, GANo Degree - Cybersecurity
Southern Crescent Technical College
Griffin, GA05.2025
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- POS Software
- Willingness to learn and dedicated
- Table Bussing
- Tech savvy
Timeline
Host/To-Go Specialist
Longhorn Steakhouse
06.2023 - Current
Sales Associate
Nike Factory Outlet
01.2022 - 02.2023
Host/To-Go Specialist
Longhorn Steakhouse
08.2018 - 06.2021
No Degree - Health Sciences
Gordon State College
No Degree - Cybersecurity
Southern Crescent Technical College
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