Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Zachary Howell

Muscle Shoals,AL

Summary

I am a dedicated and motivated employee with a desire to further my career and take on new challenges. I have over eight years of experience in operations at UPS working from a Part Time Package Handler to a Full-Time On Road Supervisor with numerous jobs and assignments in between. I have a strong work ethic and leadership skills that alow me to motivate my team in order to provide great service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Package-Dispatch Supervisor

United Parcel Service, UPS
Muscle Shoals, AL
06.2024 - Current
  • Monitored the route level dispatch for 40+ routes daily.
  • Managed over 30 employees, as well as oversaw preload operations.
  • Maintained health and safety compliance on all preload hourly and management employees.
  • Managed production and total inside PPH.

On-Road Supervisor

United Parcel Service, UPS
Muscle Shoals, AL
10.2021 - 06.2024
  • Managed 40+ employees.
  • Managed day-to-day operations on road in compliance with DOT regulations.
  • Training of new delivery drivers using the 360 methods to maximize performance and efficiency.
  • Follow up on SRC cases to improve and maintain customer relations.
  • Ensure that all employees are up to date on safety training to stay in compliance with OSHA, EPA, and DOT.
  • Hazmat Designated Responder.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Oversaw team scheduling and individual assignments to meet coverage demands.

Full-Time Service Provider

United Parcel Service, UPS
Selmer, TN
10.2019 - 10.2021
  • Two-year safe driving award.
  • Provided on-time service to UPS customers.
  • "Scratch" Driver.
  • Great communication skills.

PT Local Sort Supervisor

United Parcel Service, UPS
Jackson, TN
04.2018 - 10.2019
  • Supervised, trained and evaluated staff performance on a regular basis.
  • Identified potential risks or hazards within the workplace and took appropriate measures to reduce their impact.
  • Monitored daily productivity of employees to ensure work was completed efficiently and accurately.
  • Monitored employee attendance and disciplined when necessary.
  • Monitored safety training on all hourly employees within my scope. Last Look Air Recovery (LLAR) certified.
  • Hazmat Auditor.

PT Preload Supervisor

United Parcel Service, UPS
Jackson , TN
05.2017 - 04.2018
  • Provided leadership guidance to promote a positive working environment.
  • Enforced company standards on attendance, productivity, and quality assurance.
  • Monitored employees for compliance with safety policies and procedures.
  • Trained new employees in job functions, operational procedures, and safety protocols.
  • Maintained accurate records related to employee performance and disciplinary action.
  • Investigated potential hazards or risks posed by working conditions or equipment malfunctions.

Package Handler

United Parcel Service, UPS
Selmer , TN
06.2016 - 05.2017
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Participated in regular safety meetings and training sessions.
  • Followed safety procedures when operating heavy machinery, such as pallet jacks and conveyor belts.
  • Stacked packages safely and securely to prevent damage in transit.
  • Maintained a clean work environment by removing debris from the loading dock area.

Education

Bachelor of Science - Technical Management

DeVry University
Online
01-2026

High School Diploma -

Adamsville Jr. Sr. High School
Adamsville, TN
05-2016

Skills

  • Driver communication
  • Route Planning
  • Warehouse Operations
  • Load Balancing
  • Work Order Management
  • Schedule Management
  • Communication
  • Critical thinker
  • Service planning
  • Microsoft Excel, Word, and Powerpoint
  • Strong leadership abilities
  • Teamwork and Collaboration
  • Time management skills
  • Problem-Solving
  • Dependable and reliable
  • Complex Problem-Solving

Certification

  • Hazmat Designated Responder
  • Responsible Management Person (RMP)
  • Active DOT Card

Accomplishments

  • MDST Graduate
  • Safe Driving Award Winner
  • ORSA Workshop Coin Recipient.
  • #8 Ranked On-Road Supervisor (Overallowed Reduction May 2025)

Timeline

Package-Dispatch Supervisor

United Parcel Service, UPS
06.2024 - Current

On-Road Supervisor

United Parcel Service, UPS
10.2021 - 06.2024

Full-Time Service Provider

United Parcel Service, UPS
10.2019 - 10.2021

PT Local Sort Supervisor

United Parcel Service, UPS
04.2018 - 10.2019

PT Preload Supervisor

United Parcel Service, UPS
05.2017 - 04.2018

Package Handler

United Parcel Service, UPS
06.2016 - 05.2017

Bachelor of Science - Technical Management

DeVry University

High School Diploma -

Adamsville Jr. Sr. High School
Zachary Howell