Zachary Jacoby
Portland,OR
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Grocery Department Lead
New Seasons Market Arbor Lodge
09.2022 - 12.2023
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Performed key tasks to promote inviting grocery store appearance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Cultivated interpersonal skills by building positive relationships with others
Bulk Department Manager
Sprouts Farmers Market Inc, Grocery
04.2021 - 05.2022
- Evaluated suppliers to maintain cost controls and improve operations.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Successfully passed multiple corporate audits with a score of 100 %
Lead In-Store Shopper
Sprouts Farmers Market Inc, Grocery
03.2020 - 04.2021
- Fulfilled customer orders through the use of the Instacart mobile shopping app.
- Maintained a strong knowledge of the various products sold by Sprouts Farmers Market and their location in the store.
- Assisted management by creating schedules for the department.
- Maintained an average customer service rating of 4.5/5, while actively working to fix any order related issues.
- Assisted management in launching the In-Store Shopping program at the South Meadows, Reno location in May of 2020.
Marketing Strategist /Administrative Coordinator
Desired Space Planning And Design
06.2019 - 10.2019
- Daily management of all social media accounts and other marketing outlets.
- Contacted local news stations to create a commercial advertisement campaign.
- Recorded measurements and key notes at project sites to maintain a clear understanding of the client's wants and needs.
- Picked up and delivered parcels in a timely manner.
- Worked with outsourced companies to create a mailing campaign.
Customer Experience Specialist
Nutrient Foods
02.2018 - 03.2019
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Completed over 600 successful customer requests throughout fiscal year.
- Coordinated and documented all U.S. based return orders.
- Created FAQ page for company's website to educate customers about products and company initiatives.
Senator For The College Of Liberal Arts
The Associated Students Of The University Of Nevada, Reno
03.2016 - 03.2017
- Acted as a trustee for the students of the College of Liberal Arts.
- Drafted legislation to further improve the clarity and efficiency of various programs offered by the University of Nevada, Reno.
- Created and participated in civic engagement events to further the development of ASUN's Campus to City Initiative.
- Promoted and coordinated various programming events to maintain student involvement on campus.
- Appointed to the positions of Vice-Chair for the committee on Government Operations and Vice-Chair for the committee on Civic Engagement.
Education
Bachelor of Arts - Theatre
University of Nevada - Reno
Reno, NV2018
Bachelor of Science - Management
University of Nevada - Reno
Reno, NV2018
Skills
- Data Entry
- Report Preparation
- Time Management
- Communicational Skills
- Administrative Functions
- Team Supervision
Timeline
Grocery Department Lead
New Seasons Market Arbor Lodge
09.2022 - 12.2023
Bulk Department Manager
Sprouts Farmers Market Inc, Grocery
04.2021 - 05.2022
Lead In-Store Shopper
Sprouts Farmers Market Inc, Grocery
03.2020 - 04.2021
Marketing Strategist /Administrative Coordinator
Desired Space Planning And Design
06.2019 - 10.2019
Customer Experience Specialist
Nutrient Foods
02.2018 - 03.2019
Senator For The College Of Liberal Arts
The Associated Students Of The University Of Nevada, Reno
03.2016 - 03.2017
Bachelor of Arts - Theatre
University of Nevada - Reno
Bachelor of Science - Management
University of Nevada - Reno
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