Zachary Jones
Cincinnati
Overview
9
9
years of professional experience
Work History
Bakery Manager
Kroger
12.2024 - Current
- Oversaw daily operations ensuring adherence to quality and safety standards.
- Managed inventory levels, reducing waste and optimizing product availability.
- Developed training programs for new staff, enhancing team performance and efficiency.
- Implemented process improvements resulting in increased production speed and consistency.
- Led team meetings, fostering communication and collaboration among bakery staff.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
Delivery Driver
Dream Team Logistics LLC, Cincinnati
11.2023 - Current
- I am currently employed as an Amazon delivery driver under Dream Team Logistics, my role as a delivery driver around the Cincinnati and Ketucky area are to ensure all packages are handled and delivered with care whilst giving exceptional customer service.
Dairy Manager
Kroger, Hyde Park
04.2023 - 06.2023
- As a department manager my expectations were to ensure my associates were staying on task while being productive (breaking down newly delivered trucks, working said truck, department standards and cleanliness). Writing department orders to ensure that the shelves remained full as often as possible with as few out-of-stocks and so customers received what they came for and left satisfied with their shopping experience. Writing my department schedule to ensure that there were as few gaps within the week as possible. I was also tasked by my store manager to brainstorm and troubleshoot ideas to make the department more efficient and productive whilst giving our customers an exceptional shopping experience.
E-commerce Lead
Kroger, Hyde Park
09.2022 - 04.2023
- I was the lead in charge directly under the E-commerce supervisor in the Kroger Pickup department. I was tasked with ensuring the customers received their groceries within their Order-pickup time with as few mistakes to their order as possible whilst ensuring their experience was nothing less than exceptional. I was also in charge of the clerks that were below myself, ensuring that they were staying on task and being as productive as possible. I was tasked by my supervisor and store manager to fix the metrics at this location (Customer wait-time, order accuracy)
E-commerce Lead
Kroger, Anderson
09.2021 - 09.2022
- I was the lead in charge directly under the E-commerce supervisor in the Kroger Pickup department. I was tasked with ensuring the customers received their groceries within their Order-pickup time with as few mistakes to their order as possible whilst ensuring their experience was nothing less than exceptional. I was also in charge of the clerks that were below myself, ensuring that they were staying on task and being as productive as possible. I was tasked by my supervisor to create spreadsheets with all of the given information surrounding the department (customer wait-time, order accuracy, employee picking speed, ect)
E-Commerce Clerk
Kroger, Anderson
09.2020 - 09.2021
- I was a clerk in the Kroger Pickup department. I was tasked with gathering items requested by customers through the Kroger pickup app and delivering the customers groceries to them carside.
Dairy Clerk
Kroger, Mt.Carmel
06.2017 - 06.2020
- I ran the dairy department under the dairy manager, stocking shelves, managing department orders, and practicing store and department procedures and sanitation while providing an exceptional customer experience.
Education
Graduate Diploma -
Glen Este High School-West clermont High School
05.2018
Skills
- Time Management
- Teamwork Experience
- Troubleshooting
- Food Safety Training
- Management Training
- Store Safety Training
- Taking information and creating spreadsheets
- Problem Solving Experience & Training
- Exceptional Work Ethic
- Consistency
- Order Writing Training
LANGUAGES
English
Timeline
Bakery Manager
Kroger
12.2024 - Current
Delivery Driver
Dream Team Logistics LLC, Cincinnati
11.2023 - Current
Dairy Manager
Kroger, Hyde Park
04.2023 - 06.2023
E-commerce Lead
Kroger, Hyde Park
09.2022 - 04.2023
E-commerce Lead
Kroger, Anderson
09.2021 - 09.2022
E-Commerce Clerk
Kroger, Anderson
09.2020 - 09.2021
Dairy Clerk
Kroger, Mt.Carmel
06.2017 - 06.2020
Graduate Diploma -
Glen Este High School-West clermont High School