Zachary Joppie
Lansing,MI
Summary
Dynamic and dependable professional with a proven track record in the automotive and manufacturing sectors, notably with Suburban Dodge Jeep Ram of Ann Arbor. Excelled in customer service and problem-solving, enhancing product quality and customer satisfaction. Demonstrates strong physical strength and an outgoing personality, adept at addressing customer inquiries and improving service delivery.
Overview
3
3
years of professional experience
Work History
Lube Technician
Suburban Dodge Jeep Ram of Ann Arbor
08.2024 - 02.2025
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Provided high-quality customer service, addressing concerns and explaining maintenance procedures clearly.
Production Worker
CertainTeed
10.2021 - 02.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
Education
GED -
Lansing Education Works
Lansing Mi 06.2021
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Knowledgeable go above to research and know what I'm explaining
- Excellent people skills
- Outgoing personality
- Customer inquiry and response
- Physical strength
Timeline
Lube Technician
Suburban Dodge Jeep Ram of Ann Arbor
08.2024 - 02.2025
Production Worker
CertainTeed
10.2021 - 02.2024
GED -
Lansing Education Works
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