Zachary Jorge
Virtual Post Solutions
LAKELAND
7
years of professional experience
Operations administrator with experience in data entry and client support. Skilled in both written and verbal communications, maintaining accurate records, and billing accuracy. Committed to reliable service, efficient work, and positive client-employee relationships and experiences.
Work History
Operations Administrator
1 Year 9 Months- Managed customer inquiries through email and phone, resolving service requests with clear, timely communication.
- Coordinated mail scans, forwarding preferences, and package holds using digital workflow tools.
- Processed inbound mail and packages, ensuring accurate sorting, logging, and forwarding for virtual mailbox clients.
- Updated client records in internal systems, maintaining accurate account information and delivery instructions.
- Scheduled shipments and forwarding requests, aligning processing priorities with client service needs.
- Supported billing and invoicing tasks, reviewing account activity for consistency and accuracy.
Rig Supervisor
2 Years 6 Months- Supervised mobile rig operations, ensuring safety, cleanliness, and readiness for veterinary services.
- Trained team members on rig procedures, sanitation standards, and supply handling protocols.
- Coordinated daily clinic setup, teardown, and equipment checks to maintain smooth field operations.
- Monitored inventory levels for medical supplies, restocking materials to prevent service disruptions.
Usher
9 Months- Scanned tickets and verified admission for showtimes using theater entry procedures.
- Greeted guests and directed traffic to auditoriums, restrooms, concessions, and exits.
- Inspected auditoriums for trash, spills, and seating issues before and after screenings.
- Cleaned lobby, hallways, restrooms, and auditoriums to maintain guest-ready presentation.
Education
No Degree - Computer Science
High School Diploma
- 3.5+ GPA
- Completed AP courses in multiple subjects
- Honor Roll, Freshman through Senior Year
Skills
Client engagement
Scheduling coordination
Support services
Data entry
Staff training
Policy enforcement
Verbal and written communication
Timeline
Operations Administrator
Virtual Post Solutions
02.2025 - CurrentRead More
Rig Supervisor
VIP Petcare
08.2022 - 02.2025Read More
Usher
Cinemark Theaters
06.2019 - 03.2020Read More
University of Miami
No Degree from Computer Science
Read More
West Broward Highschool
High School Diploma
Read More