Zachary Katz
Buffalo Grove,IL
Summary
Reliable front-end associate with experience in customer service, point-of-sale systems, cash handling, and payment processing. Known for order accuracy, friendly guest support, and efficient checkout service.
Overview
2
2
years of professional experience
Work History
Front End Associate
Culvers Franchising System
Lincolnshire, Illinois
06.2025 - Current
- • Executed order entry through front-end point-of-sale systems with precision to ensure accurate transactions.
- • Facilitated efficient checkout operations by managing cash, card, and mobile payments.
- Handled customer transactions while delivering exceptional service to enhance guest satisfaction.
- • Represented Culver’s hospitality standards through warm guest greetings and reliable service.
- • Prepared dine-in and carryout orders with careful attention to menu requirements.
- Sanitized dining room surfaces to maintain cleanliness standards.
Front End Associate
Sunset Foods Inc.
Long Grove, Illinois
05.2024 - 10.2024
- Processed customer transactions while providing strong customer service.
- Processed customer orders accurately through front-end point-of-sale systems.
- Handled cash, card, and mobile payments at cashier station.
- Welcomed customers upon arrival and identified service needs.
- Addressed customer complaints and inquiries with effective problem-solving skills to ensure satisfaction.
- Facilitated team communication during busy service periods and customer rushes to enhance service delivery.
- Organized and tidied front-end area to maintain a welcoming environment for customers.
- Collected and moved shopping carts, baskets, and reusable bags to proper areas.
- Completed daily opening and closing procedures following standard operating procedures.
Education
High School Diploma -
Adlai E. Stevenson High School
Lincolnshire, IL05-2026
Skills
- Point of sale
- Payment processing
- Cash handling
- Order processing
- Store operations
- Customer service
- Team collaboration
Timeline
Front End Associate
Culvers Franchising System
06.2025 - Current
Front End Associate
Sunset Foods Inc.
05.2024 - 10.2024
High School Diploma -
Adlai E. Stevenson High School