Zachary Kazarian

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
• Provided exceptional customer service, resolving complaints diplomatically and efficiently.
• Exhibited high energy and professionalism when dealing with clients and staff.

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
• Enhanced customer satisfaction by providing timely and accurate service recommendations.
• Reduced wait times with efficient coordination of service tasks among technicians.
• Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Exhibited high energy and professionalism when dealing with clients and staff.

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
• Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
• Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
• Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
• Provided exceptional customer service, resolving complaints diplomatically and efficiently.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered prompt service to prioritize customer needs.
• Trained new personnel regarding company operations, policies and services.
• Responded proactively and positively to rapid change.
• Investigated and resolved accounting, service and delivery concerns.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Sought ways to improve processes and services provided.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Oversaw all irrigation repairs and maintenance. Chemical application and installation of landscape projects.

Supervised all landscape lighting installations. Performed specialty electrical installs.