Zachary Keenan
GREECE
Summary
Seasoned Owner at Keenan Plumbing, Heating & Cooling Inc., with a proven track record in small business operations and customer relations. Demonstrated success in enhancing customer satisfaction and loyalty, while effectively managing and training teams for optimal performance. Skilled in both technical plumbing tasks and relationship building, honed through experience at Rons Plumbing, Heating and Cooling.
Please take a minute to check my Google business listing and read through some of my reviews. We are good at what we do!
Overview
21
21
years of professional experience
Work History
Owner
Keenan Plumbing, Heating & Cooling Inc.
10.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Plumbing Technician
Rons Plumbing, Heating and Cooling
06.2004 - 10.2014
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
Education
High School Diploma -
Greece Olympia
Rochester, NY06.2005
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Keenan Plumbing, Heating & Cooling Inc.
10.2014 - Current
Plumbing Technician
Rons Plumbing, Heating and Cooling
06.2004 - 10.2014
High School Diploma -
Greece Olympia
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