Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Zachary Kobialka

Fredericksburg

Summary

Dynamic Customer Service Representative with Penske Truck Rental, skilled in fueling operations and safety compliance. Proven track record in maintaining high standards of cleanliness and organization, while effectively training new staff. Strong inventory management and vehicle inspection abilities, fostering positive customer relationships and ensuring operational excellence.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Penske Truck Rental
Manassas
06.2024 - 05.2025
  • Maintained cleanliness and organization of the service bays.
  • Operated fuel dispensing equipment to deliver fuel efficiently.
  • Ensured that all safety procedures were followed during fueling operations.
  • Maintained accurate records of fuel transactions, inventory levels, and reported any irregularities or discrepancies to the supervisor.
  • Cleaned and organized fueling areas to uphold workplace standards.
  • Assisted in training new staff on fueling procedures, equipment usage, proper washing techniques, and safety measures.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Cleaned truck exteriors using high-pressure washers, compressed air, and cleaning solutions.
  • Followed safety protocols to handle chemicals and equipment safely.
  • Inspected trucks for any damage or wear before washing them.
  • Maintained necessary records of the vehicles washed and serviced.
  • Cleared trash left behind by drivers in the cabins of their trucks.
  • Sanitized cabs by spraying disinfectant sprays to avoid spread of germs.
  • Vacuumed interiors of trucks to remove dust and dirt particles.
  • Washed windows both inside and outside with soap solution.
  • Checked fluid levels in vehicles including oil, brake fluid, coolant.
  • Filled up fuel tanks of trucks after they were washed and inspected.
  • Replenished supplies and reported low inventory levels to management.
  • Vacuumed interiors, cleaned windows, and dusted dashboards for a complete clean.

Education

Some College (No Degree) - Aviation Maintenance

Aviation Institute of Maintenance
Manassas, VA

Skills

  • Fueling operations
  • Safety compliance
  • Equipment operation
  • Inventory management
  • Vehicle inspection
  • Customer relationship management
  • Employee training
  • Microsoft Word

Affiliations

  • Civil Air Patrol
  • Volunteer with the Disability Resource Center in FGredericksburg, VA

Timeline

Customer Service Representative

Penske Truck Rental
06.2024 - 05.2025

Some College (No Degree) - Aviation Maintenance

Aviation Institute of Maintenance