Zachary Kuen
Fairfield,CT
Summary
Energetic Concession Stand Attendant known for maintaining high productivity and efficiently completing tasks. Skilled in customer service, cash handling, and inventory management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive customer experiences.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Concession Stand Attendant
Fairfield Little League Girls Softball
Fairfield, CT
09.2024 - Current
- Operated cash register for concession stand sales during softball games.
- Prepared and served snacks and beverages to players and spectators.
- Maintained cleanliness and organization of concession stand area.
- Assisted in inventory management of food and drink supplies.
- Provided excellent customer service to enhance game-day experiences.
- Stocked shelves and replenished products throughout the event days.
- Took orders from customers accurately and efficiently.
- Performed daily opening and closing procedures according to company guidelines.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Completed daily reports detailing sales totals for each shift worked.
- Worked quickly under pressure during peak hours to ensure prompt service for customers.
- Communicated effectively with supervisors regarding any problems or issues that arose.
- Maintained a friendly attitude towards co-workers and customers at all times.
- Inventoried supplies on a regular basis to ensure adequate stock levels.
- Stocked shelves with merchandise such as snacks, beverages, condiments, and other items.
- Provided information about menu items to customers when asked.
- Assisted in setting up concession stands before events began.
- Operated cash register to process payments for items purchased.
- Safely prepared, assembled and presented food to satisfy customers and fill orders.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
- Made and served coffee, tea and fountain drinks.
- Delegated tasks to other concession team members and prioritized duties to meet deadlines.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Tailored orders to address customer allergies and gluten concerns.
- Directed patrons to restrooms and other amenities within facility.
Camp Counselor
Harbor Light Foundation
Fairfield, CT
06.2022 - 08.2022
- Supervised daily activities to ensure camper safety and engagement.
- Planned and organized recreational games fostering physical fitness and fun.
- Encouraged positive behavior through mentorship and conflict resolution skills.
- Maintained cleanliness of facilities, ensuring a safe environment for all participants.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Established and built relationships with campers to ease fears in new environment.
- Coordinated and led group activities for campers and counselors.
- Tracked attendance, checking off present individuals.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Welcomed participants and directed to assigned areas.
- Recognized and implemented safety standards to minimize incidents or accidents.
Education
Fairfield Warde High School
Fairfield, CT 09.2023 - 10.2025
Skills
- Customer service
- Team building
- Conflict resolution
- Time management
- Communication skills
- Inventory management
- Food preparation
- Menu memorization
- Product promotion
- Health and safety
- Food safety
- Hygiene maintenance
- Order accuracy
- Cleanliness standards
- Cash handling expertise
- Listening and comprehension
- Initiative and proactivity
- Engaging personality
- Payment processing
Languages
English
Native/ Bilingual
Italian
Limited
Certification
- ServSafe Food Handler Certification
Accomplishments
- Made the National Honors Society (Freshman & Sophomore Year)
Affiliations
- Been wrestling for 6 years (Since 5th grade)
References
References available upon request.
Timeline
Concession Stand Attendant
Fairfield Little League Girls Softball
09.2024 - Current
Fairfield Warde High School
09.2023 - 10.2025
Camp Counselor
Harbor Light Foundation
06.2022 - 08.2022