Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Zachary Kurtz

Harrison

Summary

Dynamic hospitality professional with extensive experience at Harrison Speakeasy, excelling in guest relations. Proven ability to enhance customer satisfaction through effective communication and staff training. Recognized for attention to detail and problem-solving skills, ensuring seamless service delivery in fast-paced environments. Energetic in work, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Tube and joint

Aristo Industries
Fraser
05.2024 - 08.2025
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Housekeeper

Grouse point yacht club
Grosse Pointe
06.2023 - 08.2025
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Conducted regular inspections to identify maintenance needs in guest accommodations.
  • Maintained cleanliness in guest areas and facilities at a prestigious yacht club.

Host/Dishwasher/Server

Harrison speakeasy
Harrison town ship MI
03.2025 - 07.2025
  • Greeted guests warmly upon arrival and directed them to tables.
  • Managed reservation system to ensure smooth guest flow and seating arrangements.
  • Collaborated with servers and kitchen staff for efficient service delivery.
  • Assisted in training new hosts on company procedures and guest interactions.
  • Handled guest inquiries and provided information about menu items.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

Pizza Maker

Sam'S Sorrento Pizza
Mount Clemens
06.2019 - 11.2019
  • Prepared dough following established recipes for consistent quality.
  • Topped pizzas with fresh ingredients to meet customer specifications.
  • Maintained cleanliness of kitchen area according to health standards.
  • Operated pizza ovens ensuring proper cooking times and temperatures.
  • Collaborated with team members to streamline food preparation processes.
  • Handled customer orders in a timely manner, ensuring accuracy of order.

Education

High School Diploma -

L'Anse Creuse Central Highschool
Harrisontown Ship MI
05-2023

Some College (No Degree) - Criminal Justice

Oakland University
Rochester, MI

Skills

  • Guest relations
  • Reservation management
  • Team collaboration
  • Customer service
  • Staff training
  • Time management
  • Attention to detail
  • Problem solving
  • Effective communication
  • Up-selling techniques

Affiliations

  • i played football all of my life and even played at year of collage at Adrian collage i enjoy swimming and being active.

Accomplishments

  • i received honors cords in criminal justice when i graduated high school

References

References available upon request.

Timeline

Host/Dishwasher/Server

Harrison speakeasy
03.2025 - 07.2025

Tube and joint

Aristo Industries
05.2024 - 08.2025

Housekeeper

Grouse point yacht club
06.2023 - 08.2025

Pizza Maker

Sam'S Sorrento Pizza
06.2019 - 11.2019

High School Diploma -

L'Anse Creuse Central Highschool

Some College (No Degree) - Criminal Justice

Oakland University

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