Zachary Lee
Muskogee,OK
Summary
Dynamic and results-oriented professional with extensive experience at Five Ponies Convenient Store and Lee BBQ, excelling in customer engagement and stock replenishment. Demonstrated reliability, managing tasks with a goal-oriented mindset. Proven track record in enhancing store operations and elevating customer service standards. Skilled in cash handling and fostering positive customer interactions.
Overview
5
5
years of professional experience
Work History
Store Team Member
Five Ponies Convenient Store
Muskogee, OK
07.2020 - 04.2025
- Inspected all equipment regularly to identify any potential issues or malfunctions that may need repair or replacement.
- Maintained a consistent work schedule with a minimum of 5 work days a week with a minimum of 4 work hours each day.
- Assisted in unloading trucks of incoming inventory items.
- Performed price checks for customers' requested items using barcode scanner.
- Operated cash registers to process cash, check, and credit card transactions accurately.
- Organized back-room storage areas to maximize space utilization.
- Rotated stock as needed to ensure freshness of product displayed on shelves.
- Provided assistance to customers in locating items throughout the store.
- Adhered to health codes while preparing food items for sale in accordance with state regulations.
- Maintained cleanliness of the store, including sweeping, mopping, dusting, and organizing shelves.
- Monitored security cameras to detect shoplifting activities and alert management accordingly.
- Received payment from customers and provided change when necessary.
- Managed daily opening and closing procedures such as counting the contents of the cash register drawer at the start and end of shift.
- Provided excellent customer service by addressing customer concerns in a timely manner.
- Cleaned coffee makers throughout the day to ensure quality beverage preparation for customers.
- Greeted customers and answered questions about products or services.
- Verified accuracy of incoming shipments against invoices.
Food Truck Operator
Lee BBQ
Warner, OK
05.2023 - 04.2024
- Provided excellent customer service, resolving customer complaints quickly and professionally.
- Developed menus for customers to choose from.
- Created innovative dishes to attract more customers.
- Processed payments accurately and efficiently using cash registers or POS systems.
- Coordinated with vendors to ensure timely delivery of supplies and ingredients.
- Resolved customer complaints professionally and efficiently.
- Prepared meals according to customer orders using fresh ingredients.
- Assisted in loading and unloading equipment into the food truck when necessary.
- Advertised the food truck business through various channels such as social media, flyers.
- Monitored stock levels of ingredients on a regular basis to ensure adequate supply is available at all times.
- Researched potential locations for setting up the food truck business.
- Performed maintenance checks on the food truck regularly.
- Kept accurate records of sales data, expenses, profits.
Education
Bachelor of Science -
Northeastern State University
Tahlequah, OK05-2026
Associate of Science - Physical Education
Connors State College
Warner, OK05-2024
High School Diploma -
Warner Public Schools
Warner, OK05-2022
Skills
- Store maintenance
- Stock replenishment
- Goal-oriented mindset
- Reliability and punctuality
- Cleanliness and hygiene
- Cash handling accuracy
- Customer engagement
- Reliable and responsible
- Ability to lift 40 pounds
Timeline
Food Truck Operator
Lee BBQ
05.2023 - 04.2024
Store Team Member
Five Ponies Convenient Store
07.2020 - 04.2025
Bachelor of Science -
Northeastern State University
Associate of Science - Physical Education
Connors State College
High School Diploma -
Warner Public Schools
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