Zachary Ludwig
Management
Toledo,OH
Summary
Experienced Operations Supervisor with a proven track record of 6 years in manufacturing supervision and a comprehensive 13 years in leadership roles. Adept at overseeing operations, demonstrated by 8 years of successful supervision at UPS in an union environment. Seeking a role that leverages my acquired expertise, while offering the chance to expand upon current responsibilities, driving company growth, and advancing my career journey.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
Calphalon
04.2018 - 12.2023
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Compiled training materials for new employees and tracked skill development.
- Analyzed department metrics and performance and reported findings to management.
- Kept high average of performance evaluations.
- Completed weekly payroll for full time employees.
- Worked with temporary staffing agencies to maintain proper staffing.
- Overseen 45 plus employees.
Crew Leader
Pro Lawn Care
05.2013 - 04.2018
- Responsible for proper functionality of all equipment
- Overseeing quality of performance
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Loaded and unloaded materials onto trucks and trailers.
Supervisor
UPS
01.2008 - 04.2018
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in team environment.
- Proved successful working within tight deadlines and fast-paced environment.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Supervised union environment.
Customer service
SOFO Foods
02.2007 - 09.2010
- Duties
- Ensuring cleanliness and daily preparedness of products
Education
High School Diploma -
Whitmer High School
Toledo, Ohio2006
Skills
- Complex Problem-Solving
- Individual and Team Goals
- Overseeing Personnel
- Job Assignments
- Warehouse Operations
- Production
- Motivational Leadership
- 5S Principles
- Employee Relationships
- Payroll Administration and Timekeeping
- Performance Monitoring and Evaluation
- Key Performance Indicators (KPIs)
- Supervising Technicians
- Operational Efficiency and Safety
Timeline
Operations Supervisor
Calphalon
04.2018 - 12.2023
Crew Leader
Pro Lawn Care
05.2013 - 04.2018
Supervisor
UPS
01.2008 - 04.2018
Customer service
SOFO Foods
02.2007 - 09.2010
High School Diploma -
Whitmer High School