Zachary Manhoff
Wilmette,IL
Overview
4
4
years of professional experience
Work History
Member Experience Specialist
VASA Fitness
Northbrook, IL
12.2024 - Current
- Assisted members with onboarding and orientation processes for a positive experience.
- Educated members on fitness programs, classes, and personal training options available.
- Responded to member inquiries and resolved issues efficiently and professionally.
- Conducted facility tours to familiarize new members with equipment and services.
- Maintained gym and bathroom areas for order and cleanliness to promote professional appeal and maximum productivity.
Server
Star Cinema Grill
Barrington, IL
05.2022 - 03.2023
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Sales Associate
Bed Bath & Beyond
Wilmette, IL
09.2021 - 10.2022
- Built and maintained relationships with peers and upper management to drive team success.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
High School Diploma -
New Trier Township High School
Winnetka, IL05-2019
Skills
- Supply Restocking
- Product Sales
- Upselling
- Money Handling
- Positive and Professional
- Customer Service
Timeline
Member Experience Specialist
VASA Fitness
12.2024 - Current
Server
Star Cinema Grill
05.2022 - 03.2023
Sales Associate
Bed Bath & Beyond
09.2021 - 10.2022
High School Diploma -
New Trier Township High School