Mary Ann Kathman
Cheyenne,WY
Summary
- Exemplary crew member offers dynamic client engagement, food safety and inventory restocking.
- Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.
- Capably comprehends and follows detailed instructions to complete work tasks.
- Multitasker with history of supporting team and customer needs.
- Dependable team member with experience and well-developed critical thinking, problem-solving and organizational skills.
- Strong work ethic, adaptability and exceptional interpersonal skills.
- Adept at working efficiently unsupervised and quickly mastering new skills.
- Seeking entry-level opportunities to expand skills while facilitating company growth.
- Ambitious, career-focused job seeker, anxious to obtain an entry-level qualified position to help launch career while achieving company goals.
Overview
11
11
years of professional experience
Work History
Member Experience Associate
AAA-Mountain West Group
Cheyenne, WY
12.2025 - Current
- Managed customer interactions via phone, email, and in-person, ensuring a seamless experience.
- Addressed member inquiries on services and benefits, enhancing their understanding and engagement.
- Supported members in navigating online account management tools, improving their self-service capabilities.
Fulfillment Expert
Target
Cheyenne, WY
08.2023 - 12.2025
- Managed order fulfillment processes, ensuring timely and accurate inventory handling.
- Operated warehouse equipment, facilitating seamless product movement.
- Coordinated with team members to uphold accurate stock levels and support fulfillment operations.
Restaurant Crew Member
Nipa Hut
Cheyenne, USA
09.2019 - 08.2023
- Took orders, processed payments, and prepared food to ensure timely service.
- Interacted with guests to enhance customer experience and satisfaction.
- Maintained cleanliness of lobby, front counter, and restrooms to uphold hygiene standards.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Shipping/Package Handler
The Box Shop
Cheyenne, USA
03.2015 - 09.2019
- Braced, padded and supported items in packages to prevent shifting and damages.
- Braced, padded and supported items in packages to ensure safe transport and prevent damage.
- Provided clear identification for containers to ensure accurate tracking and handling.
- Maintained and organized storage areas to safeguard company inventory and enhance accessibility.
Education
GED Certification
Cheyenne, WYWarehouse Technician - Warehouse Training
Climb Wyoming
Cheyenne, WY 08.2023 - 11.2023
Skills
- Customer Service
- Customer interaction
- Customer Support
- Client Relationship
- Crew Leadership
- Event Coordination
- Operational efficiency
- Quality Control Checks
- Cash Handling
- Supply Restocking
- Inventory Restocking
- Team collaboration
- Food Preparation/Presentation
- Communication skills
- Client Relationship
Timeline
Member Experience Associate
AAA-Mountain West Group
12.2025 - Current
Fulfillment Expert
Target
08.2023 - 12.2025
Warehouse Technician - Warehouse Training
Climb Wyoming
08.2023 - 11.2023
Restaurant Crew Member
Nipa Hut
09.2019 - 08.2023
Shipping/Package Handler
The Box Shop
03.2015 - 09.2019
GED Certification