Zachary Mase
Buda ,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Retail Store Sales Manager
Prime Communications AT&T
10.2022 - Current
- Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.
- Coordinated with other store managers within the retail chain to share best practices, problem-solve challenges, and contribute to overall company success.
- Cultivated a culture of continuous improvement by regularly soliciting staff feedback and implementing changes that fostered growth and increased job satisfaction.
- Led visual merchandising efforts to create appealing displays that showcased new products and promoted seasonal trends effectively.
Retail Store Sales Manager
Connectivitysource
01.2019 - 09.2022
- Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.
- Coordinated with other store managers within the retail chain to share best practices, problem-solve challenges, and contribute to overall company success.
- Increased overall store sales by implementing effective merchandising strategies and leveraging customer insights.
- Reduced employee turnover rates with proactive retention initiatives, regular performance reviews, and targeted professional development opportunities.
Education
BBA - Business Management
Texas State University
San Marcos, TX06-2026
High School Diploma -
Elkins High School
Missouri City, TX06-2017
Skills
- Detail-Oriented Approach
- Active listening and empathy
- Proficient in Multitasking
- Proficient in Time Management
- Accountable Team Member
- Critical Thinking for Problem Resolution
- Staff training and development
- Retail Operations Management
Timeline
Retail Store Sales Manager
Prime Communications AT&T
10.2022 - Current
Retail Store Sales Manager
Connectivitysource
01.2019 - 09.2022
BBA - Business Management
Texas State University
High School Diploma -
Elkins High School
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