Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary May

Bridgeton,NJ

Summary

Dedicated professional with a proven track record at Inspira Health Network, excelling in time management and customer service. Enhanced operational efficiency and patient satisfaction through meticulous adherence to food safety and sanitation practices.

Demonstrated exceptional teamwork and problem-solving abilities, significantly improving the online grocery process at Walmart, with a keen focus on achieving and surpassing quality goals.

I decided to go to school for Medical Assistant after my father became ill with CHF and I helped my mom care for him at home until he passed in Dec 2020 I am eager to begin my career in the medical field and help others in the process perhaps even to continue my education into nursing

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dietary Aide

Inspira Health Network
04.2021 - 12.2023
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

Online Grocery Associate

Walmart
05.2019 - 12.2020
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Loaded and unloaded orders at customer's vehicles.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
  • Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
  • Enhanced the online shopping experience for customers with timely order processing and communication.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Education

CMA CEKG Tech - Medical Assistant

Academy of Healthcare Excellence
Vineland, NJ
06-2024

High School Diploma -

Cumberland Regional High School
Bridgeton, NJ
06-2019

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Patient communication
  • Verbal communication
  • Food handling safety
  • Sanitation practices
  • Food safety
  • OSHA compliance
  • Food delivery
  • Teamwork and collaboration

Certification

NHA Medical Assistant

NHA EKG

Timeline

Dietary Aide

Inspira Health Network
04.2021 - 12.2023

Online Grocery Associate

Walmart
05.2019 - 12.2020

CMA CEKG Tech - Medical Assistant

Academy of Healthcare Excellence

High School Diploma -

Cumberland Regional High School
Zachary May