Zachary McKenna
Charlotte,NC
Summary
Dedicated sales professional with expertise in customer satisfaction and relationship building. Proven ability to analyze market trends and implement strategies that drive revenue and improve service delivery.
Overview
10
10
years of professional experience
Work History
General Sales Manager
Team Charlotte Motor Sports
Charlotte, NC
09.2025 - Current
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Managed inventory levels to ensure optimal stock availability and minimize excess.
- Trained and mentored sales team members on product knowledge and effective selling techniques.
- Analyzed market trends to identify opportunities for business expansion and service improvement.
- Coordinated promotional events to increase brand visibility and attract new customers.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Finance Manager
Team Charlotte Motor Sports
Charlotte, NC
08.2024 - 11.2025
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
Sales Associate
Team Charlotte Motor Sports
Charlotte, NC
06.2022 - 08.2024
- Assisted customers in selecting products, enhancing overall shopping experience.
- Managed inventory levels to ensure product availability and accuracy.
- Processed sales transactions efficiently using point-of-sale systems.
- Developed product knowledge to provide informed recommendations to clients.
- Collaborated with team members to maintain a clean and organized sales floor.
Sales Associate
Nault's Windham
Windham, NH
08.2018 - 05.2022
- Resolved customer inquiries promptly, fostering positive client relationships.
- Trained new associates on customer service practices and operational procedures.
- Built relationships with customers to encourage repeat business.
Sales Associate
AutoFair Hyundai
Manchester, NH
08.2016 - 04.2018
- Enhanced customer engagement through personalized sales strategies.
- Developed and maintained product knowledge to assist customers effectively.
- Streamlined inventory management processes to improve stock accuracy.
- Trained new team members on sales techniques and company policies.
Education
High School Diploma -
Manchester Central High School
Manchester, NHSkills
- Leadership and team building
- Sales development
- Customer satisfaction
- Verbal and written communication
- Relationship building
- Sales process
- Negotiation
Timeline
General Sales Manager
Team Charlotte Motor Sports
09.2025 - Current
Finance Manager
Team Charlotte Motor Sports
08.2024 - 11.2025
Sales Associate
Team Charlotte Motor Sports
06.2022 - 08.2024
Sales Associate
Nault's Windham
08.2018 - 05.2022
Sales Associate
AutoFair Hyundai
08.2016 - 04.2018
High School Diploma -
Manchester Central High School