Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Moore

Chicago,IL

Summary

Adaptable and collaborative problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

LINCOLN POINTE PROPERTIES
Chicago, IL
08.2021 - Current
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Introduced and managed social media, digital marketing and leasing initiatives for more than 10 properties. Staying updated with most recent marketing software to efficiently promote available rental opportunities.
  • Rent successfully at 95% within first five days of each month using multiple electronic payment methods. Closely monitored cash intake and deposit records. Effectively optimized productivity and profitability by skillfully managing budgets and strategically allocating resources.
  • Ensure risk management by conducting property inspections for hazards, maintaining appropriate insurance coverage, and handling legal issues such as evictions efficiently and professionally.

Associate Real Estate Broker

COMPASS CHICAGO REAL ESTATE
Chicago, IL
01.2021 - 01.2023
  • Utilized multiple digital marketing platforms to promote sale or rental of properties
  • Assisted clients in preparing their properties for sale through staging advice and vendor recommendations.
  • Coordinated property showings, client meetings and open houses to facilitate sales process for team of 5 brokers.
  • Collaborated with agents within brokerage firm to share resources and expertise, resulting in enhanced client experiences.
  • Conducted competitive market analysis to determine optimal pricing for properties.

Assistant Property Management

KASS MANAGEMENT SERVICES
Chicago, IL
01.2013 - 12.2020
  • Supported rental property managers with portfolio of over 50 properties and generated content for social media presence.
  • Coordinated hundreds of appointments and aided with leasing efforts including unit-turnover and welcoming new tenants.
  • Escalated major issues to property manager for immediate remediation.
  • Aided initiative to transition from paper to digital documents and digital payment system for automated business services.

Education

Bachelor of Arts - Business and Economics

North Park University
Chicago, IL
01.2018

Skills

  • Proficient in Microsoft Suite and Google Suite and can easily adapt to new software programs
  • QuickBooks and Yardi
  • Excellent Communication both written and verbal skills
  • Possess “can-do” attitude and eager to acquire new knowledge and skills
  • Ability to work independently and in team environment
  • Experience with customer service and conflict resolution
  • Multitasking and reliability
  • Administrative Procedures
  • Business Administration

Certification

Real Estate Broker License, Illinois, 2019

Timeline

Assistant Manager

LINCOLN POINTE PROPERTIES
08.2021 - Current

Associate Real Estate Broker

COMPASS CHICAGO REAL ESTATE
01.2021 - 01.2023

Assistant Property Management

KASS MANAGEMENT SERVICES
01.2013 - 12.2020

Bachelor of Arts - Business and Economics

North Park University

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Zachary Moore