Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Zachary Morrissette

Norton,MA

Summary

Dynamic and dedicated professional with a proven track record at Normandy Farms Campground, excelling in customer service and staff development. Adept at visual merchandising and maintaining safety standards, I consistently foster positive guest experiences while mentoring new team members. Recognized for steadfast reliability and achieving operational excellence in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Hospitality Host/Pool Host

Normandy Farms Campground
Foxboro, MA
04.2023 - Current
  • Greeted campers and visitors, answered questions, and provided directions to local attractions.
  • Ensured that all campground rules were followed by guests.
  • Reported any suspicious activity or violations of rules to management in a timely manner.
  • Responded to and resolved guest issues or complaints.
  • Explained campground layout and directed guests to campsites.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assisted in maintaining the cleanliness of the grounds, bathrooms, and other facilities.

Sales Associate

Olympia Sports Inc.
Foxboro, MA
02.2022 - 09.2022
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Adhered to company initiatives and achieved established goals.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.

Education

High School Diploma -

Norton High School
Norton, MA
06-2024

Skills

  • Customer service
  • Visual merchandising
  • Staff development
  • Inventory management
  • Cash handling
  • Safety and cleanliness standards
  • Team collaboration
  • Steadfast reliability

Accomplishments

  • Honor Roll Student 2018-2024
  • President's Award for Educational Achievement- Business 2022

References

References available upon request.

Timeline

Hospitality Host/Pool Host

Normandy Farms Campground
04.2023 - Current

Sales Associate

Olympia Sports Inc.
02.2022 - 09.2022

High School Diploma -

Norton High School

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Zachary Morrissette