Zachary Munn
Joplin,Missouri
Summary
Seasoned Operations Manager focused on building successful teams, driving sales, growing the business, and impacting the community. Ability to adapt and meet business needs in the most efficient and effective methods possible. Results-driven and resilient when developing teams while improving processes and increasing productivity. Talented individual with 9 years of experience in driving business needs in a proactive environment.
Overview
8
8
years of professional experience
Work History
Food/Beverage Manager
Buffalo Run
2023.10 - Current
- Enhanced customer satisfaction by implementing innovative food and beverage offerings.
- Streamlined operational processes for improved efficiency and reduced waste.
- Developed training programs for staff to increase product knowledge and enhance service quality.
- Collaborated with chefs to create seasonal menus that met diverse dietary needs and preferences.
- Trained and coached all team members to increase day to day productivity.
General Manager
Aldi Foods
2023.04 - 2023.10
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed store budget and waste reduction to ensure operational excellency.
Operations Manager
HEB Grocery Store
2016.08 - 2023.04
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed expense plans and oversaw store budget
- Cross trained and coached all team members for growth and improvement.
- Responsible for overseeing 15+ department managers.
Education
BBA - Supply Chain Management
University of Houston - Downtown
Houston, TX04.2020
Associate of Applied Science - Physics
Lonestar College
Houston04.2020
Associate of Arts - Business
Lonestar College
Houston, TX04.2017
Skills
- Food Handling
- Order Management
- Employee Scheduling
- Operational Efficiency
- Business Development
- Staff Development/Coaching and Development
- Performance Management
- Complex Problem Solving and Deadline Management
Timeline
Food/Beverage Manager
Buffalo Run
2023.10 - Current
General Manager
Aldi Foods
2023.04 - 2023.10
Operations Manager
HEB Grocery Store
2016.08 - 2023.04
BBA - Supply Chain Management
University of Houston - Downtown
Associate of Applied Science - Physics
Lonestar College
Associate of Arts - Business
Lonestar College
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