ZACHARY NEELY
Charlotte,NC
Summary
A motivated and customer-focused individual seeking an entry-level bank teller position to provide exceptional service and support to clients while contributing to the growth of a reputable financial institution.
Overview
7
7
years of professional experience
Work History
Associate Rural Carrier / Rural Carrier Associate
United States Postal Service,
06.2022 - Current
- Maintained records on customers with mail forwarding and change of address requests.
- Sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
Business Analysis Apprentice
Road2Hire
03.2023 - 09.2023
- Completed a rigorous full-time apprenticeship program focused on fundamentals and learning Excel, SQL, and Tableau
- Built weekly visualizations
- Demonstrated proficiency in handling multiple large datasets, ensuring accurate data cleaning, normalization, and visualization
- Worked with multiple large datasets ensuring accurate data cleaning, normalization, visualization, and insightful takeaways
- Exposed to Python programming
- Worked independently and as a collaborative member in teams on projects
Team Associate
Spencer’s Gifts
10.2017 - 09.2021
- Explained deals and reward plans to customers
- Assisted with inventory counts and stocking of merchandise.
- Opened and closed the store.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Education Contractor
Computer Mentors
06.2016 - 09.2016
- Instructed over 75 elementary students on coding basics, including variables, loops, and conditional statements
- Systematized the office's IT inventory, ensuring all equipment was properly labeled and tracked
- Assisted with troubleshooting hardware and software issues, offering timely solutions and ensuring minimal disruptions to daily operations
- Built and organized 100 PCs for the office, both IT hardware and software
- Proactively engaged in professional growth by attending relevant training sessions and industry conferences
- Exhibited strong attention to detail and follow-through by documenting technical procedures and creating user-friendly guides for future reference.
Education
Associate of Applied Arts - Arts, Communications
Central Piedmont Community College
Huntersville, NC2020
Skills
- Platforms -MS Windows and Mac
- Software - MS Office Suite (Word, PowerPoint & Excel)
- Languages - Structured Query Language (SQL)
- Software Tools - Tableau
- Customer Engagement
- Active Listening
- Appointment Scheduling
- Quality Control
Volunteering
Day Volunteer
The Drop - Charlotte May 2023
- Assisted in giving directions for the walk.
- Held motivational signs during the walk.
- Cleaned up the streets after the event.
Carry-on/Food packer
NC Feed - Mooresville March 2023
- Loaded groceries into vehicles and. navigated shopping carts to the proper location.
- Interacted with customers, creating a positive environment.
- Assisted with new and elderly customers.
Timeline
Business Analysis Apprentice
Road2Hire
03.2023 - 09.2023
Associate Rural Carrier / Rural Carrier Associate
United States Postal Service,
06.2022 - Current
Team Associate
Spencer’s Gifts
10.2017 - 09.2021
Education Contractor
Computer Mentors
06.2016 - 09.2016
Associate of Applied Arts - Arts, Communications
Central Piedmont Community College
Similar Profiles
Edward WildsEdward Wilds
Mail Handler at United States Postal ServiceMail Handler at United States Postal Service
Darius TaylorDarius Taylor
Laborer at United States Postal Service, USPSLaborer at United States Postal Service, USPS
Tatianna FergusonTatianna Ferguson
City Carrier Assistant at United States Postal Service, USPSCity Carrier Assistant at United States Postal Service, USPS