Zachary Nichols
Irving,Texas
Summary
Professional with solid background in medical support, equipped to make significant impact in healthcare setting. Strong team collaborator focused on achieving optimal patient outcomes. Skilled in patient care, administrative tasks, and medical documentation, adaptable to changing needs. Known for reliability, effective communication, and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Support Staff Member
Troopers Drum & Bugle Corps
06.2023 - Current
- Contributed to the success of the medical team by proactively addressing concerns, offering solutions, and collaborating on process improvements.
- Participated in continuing education opportunities related to job responsibilities in order to stay current with industry best practices.
- Improved patient satisfaction by providing attentive and compassionate support during medical appointments.
- Facilitated timely communication between patients and healthcare providers by promptly answering phone calls and responding to messages.
- Assisted medical professionals in delivering high-quality care with thorough preparation of the medical protocols.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information both in-person or via electronic means.
- Monitored patient progress and reported changes to healthcare professionals.
- Completed necessary reports and documentation on time and to specifications.
- Answered patient inquiries and provided information about healthcare services.
- Maintained accurate records of patient visits and treatments in patient electronic medical files.
- Assisted patients with therapy exercises as specified by care team.
- Administered medications and injections as directed by healthcare professionals.
- Obtained patient or family member authorizations for tests and procedures.
EKG Technician
UCHealth
08.2023 - 12.2023
- Conducts precise EKG procedures, and when required, adeptly engages in telemetry monitoring by attaching electrodes to patients
- Diligently observes and assesses patients for any emergent or adverse conditions, ensuring swift and informed response
- Demonstrates meticulous attention to detail in preparing and maintaining equipment, supplies, and work areas for optimal functionality
- Proficiently obtains EKGs for a diverse range of settings, including the Emergency Department and all in-hospital and outpatient locations within the healthcare facility.
Emergency Room Support Technician
Baylor Scott and White Health
05.2021 - 07.2023
- Diligently contributed to patient-centered care by executing a myriad of essential responsibilities
- Proficiently collected and interpreted diverse medical data, including EKGs and vital signs, with a keen attention to detail
- Swiftly recognized and reported abnormal findings, demonstrating a proactive approach to patient well-being
- Adhered to hospital protocols with precision while implementing physician, provider, and nursing orders responsibly
- Provided direct technical care, offering support in mobility, toileting, feeding, and other personal care needs
- Demonstrated expertise in phlebotomy, obtaining venous blood samples and facilitating the delivery of specimens for laboratory analysis
- Played a vital role in patient education, offering comfort and addressing concerns of both patients and their families.
- Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
- Managed inventory of hardware components for timely replacement or repair as needed.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Trained users on how to operate components and systems on EPIC Hyperspace.
Marching Technician
Macarthur High School Band
07.2019 - 10.2021
- Fostered an inclusive and collaborative learning environment, encouraging students to embrace continuous improvement and personal growth within the marching discipline
- Integration of health and wellness components into the marching curriculum, emphasizing the significance of physical fitness, proper nutrition, and mental well-being
- Served as a dedicated and positive role model for students, embodying the values of commitment, teamwork, and passion for the arts
- Collaborated seamlessly with fellow instructors and band directors to ensure a unified and synchronized approach to the overall advancement of the marching band program.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
Associate of Applied Science - Emergency Medical Services
Dallas College: Cedar Valley Campus
Lancaster, TX12.2024
High School Diploma -
MacArthur High School
Irving, TX06.2018
Skills
- Phlebotomy Proficiency
- Patient Assessment
- Orthopedic Knowledge
- Medication Administration
- EPIC Software Proficiency
- Healthcare Customer Service
- HIPAA Compliance Understanding
- Vital signs monitoring
- Patient Education Support
- Multitasking
- Advanced Life Support
- Time management abilities
Certification
- ACLS, American Heart Association - 03/2024
- AMLS, National Association of Emergency Medical Technicians - 04/2024
- PHTLS, National Association of Emergency Medical Technicians - 04/2024
- EMT-P, National Registry of Emergency Medical Technicians - 08/2024
Accomplishments
- BLS/RQI Certification
- EMT-p Certification
Awards
- Eagle Scout Achievement
- Community Service Excellence
- Distinguished Student Leadership Award (Band)
Timeline
EKG Technician
UCHealth
08.2023 - 12.2023
Medical Support Staff Member
Troopers Drum & Bugle Corps
06.2023 - Current
Emergency Room Support Technician
Baylor Scott and White Health
05.2021 - 07.2023
Marching Technician
Macarthur High School Band
07.2019 - 10.2021
- ACLS, American Heart Association - 03/2024
- AMLS, National Association of Emergency Medical Technicians - 04/2024
- PHTLS, National Association of Emergency Medical Technicians - 04/2024
- EMT-P, National Registry of Emergency Medical Technicians - 08/2024
Associate of Applied Science - Emergency Medical Services
Dallas College: Cedar Valley Campus
High School Diploma -
MacArthur High School
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