Zachary Nowak
Maple Grove,MN
Summary
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
5
5
years of professional experience
Work History
Sales Representative
Legacy Restoration LLC
03.2024 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, door knocking, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage 100s of clients information, track leads, and monitor sales progress.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Streamlined sales process, reducing time from lead to close.
- Promoted conversion of casual leads into customers through product knowledge and product solutions to meet customer needs.
- Developed, maintained and utilized diverse client base.
- Recorded accurate and efficient records in customer database.
- Attended weekly sales meetings and weekly sales trainings.
- Kept detailed records of daily activities through online customer database.
- Presented professional image consistent with company's brand values.
- Achieved or exceeded 10 signed contracts in a week for sales quota.
Sales Assistant Manager
Tailored Brands Inc.
09.2023 - 02.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Identified upselling opportunities, contributing to increase in average transaction value.
- Streamlined checkout process, reducing average customer waiting time during peak hours.
- Boosted store revenue through upselling and cross-selling techniques.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Established rapport with customers using active listening and interpersonal skills.
Sales Associate
Volkswagen Of Duluth
04.2023 - 09.2023
- Built relationships with customers to encourage repeat business.
- Participated in community outreach events as a representative of the dealership to foster positive relationships within the local area.
- Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Developed tailored presentations for each client, showcasing vehicles that best fit their needs and desires.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Prepared purchased vehicles and completed final delivery checks.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Answered telephone and email inquiries from potential customers.
- Utilized CRM tools to track leads, manage follow-ups, and effectively build client pipelines.
- Collaborated with service department to address any post-sale concerns or issues promptly and professionally.
- Increased customer satisfaction by providing personalized vehicle recommendations based on their needs and preferences.
- Managed client appointments, ensuring a smooth and efficient sales process from start to finish.
Laborer
JR Contracting
05.2019 - 08.2021
- Improved worksite efficiency by maintaining clean and organized work areas.
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Mixed cement for standard, volumetric, or pervious concrete.
- Completed physically demanding tasks such as lifting up to 100 pounds to move job materials.
- Installed forms for shaping, insulating, or creating decorative effects in concrete.
- Prepared and placed concrete to create sidewalks, driveways, or patios.
- Wore correct clothing and protective equipment for jobs.
- Measured and marked areas for deploying concrete.
- Shoveled materials such as dirt, gravel, and asphalt.
- Assisted in traffic management around construction sites, improving public safety.
- Improved project completion rate by effectively removing old concrete and preparing sites for new pours.
- Fostered safer work environment by promptly addressing and reporting potential hazards.
- Achieved smooth finishes on concrete surfaces, utilizing trowels and hand tools.
- Ensured project specifications were met with precise measurement and cutting of rebar.
- Improved safety on job site with rigorous adherence to OSHA standards and protocols.
- Coordinated with construction teams to facilitate seamless concrete pouring, optimizing workflow.
Education
GED -
Wayzata Highschool
Plymouth, MN05.2021
Skills
- Restoration industry expertise
- Network development
- Sales expertise
- Product and service knowledge
- Sales closing
- Objection handling
- Direct Sales
- Upselling techniques
Timeline
Sales Representative
Legacy Restoration LLC
03.2024 - 10.2024
Sales Assistant Manager
Tailored Brands Inc.
09.2023 - 02.2024
Sales Associate
Volkswagen Of Duluth
04.2023 - 09.2023
Laborer
JR Contracting
05.2019 - 08.2021
GED -
Wayzata Highschool
Similar Profiles
Luis JimenezLuis Jimenez
Manager at Legacy Restoration LLCManager at Legacy Restoration LLC
Frederick ZibrowskiFrederick Zibrowski
Human Resources Generalist at Legacy Restoration, LLCHuman Resources Generalist at Legacy Restoration, LLC
Colin KufahlColin Kufahl
Service representative at Legacy Restoration and Construction L.L.C.Service representative at Legacy Restoration and Construction L.L.C.