Zachary Nueva
Arlington,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
10.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Server
Oyshi Sushi And Hibachi
04.2022 - 03.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Food Runner
Chilis
01.2022 - 03.2022
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
Associate of Arts - Education
Tarrant County College District
Fort Worth, TX05.2024
High School Diploma -
Timberview High School
Mansfield, TX05.2022
Skills
- Food Preparation
- Opening and closing duties
- Up-selling
- Cash Handling
- Graphic Design
- New Hire Training
- Exceptional customer service
- Adaptive and creative
Certification
Food Handlers Certification
Timeline
Barista
Starbucks
10.2023 - Current
Server
Oyshi Sushi And Hibachi
04.2022 - 03.2024
Food Runner
Chilis
01.2022 - 03.2022
Associate of Arts - Education
Tarrant County College District
High School Diploma -
Timberview High School
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