Zachary Ortiz
Fort Walton Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Front Line Assistant - Summer Job
ZITRO International Limited
Belize City, Belize
09.2019 - 11.2019
- Achieved and maintained 90% customer satisfaction through exceptional customer experiences
- Managed daily cash transactions and ensured accurate payment record maintenance
- Participated in interviews about the company on two prominent morning talk shows in Belize
- Trained fellow employees in proper customer service.
- Entered data into databases accurately and efficiently.
Data Entry Clerk - Summer Job
ZITRO International Limited
Belize City, Belize
05.2018 - 07.2018
- Provided support to accounting department in finding requested transactions
- Maintained consistent reconciliation of inter-branch transactions
- Recorded country wide transactions using quick books software.
- Provided support to management staff in regards to data entry processes.
- Prepared summaries of daily work completed for review by supervisors.
- Maintained confidentiality of sensitive information entered into the system.
Intern in the IT Department
Belize Telemedia Limited
Belize City, Belize
06.2016 - 07.2016
- Ensured all computers were operational
- Achieved regularity in executing factory resets for a minimum of three computers per day
- Performed clean installations of windows on 3 reset computers.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Science, Marketing -
University of South Florida
Tampa, FLBachelor of Science in Business Administration -
Memorial University of Newfoundland
St. John’s, NewfoundlandSkills
- Interpersonal skills
- Leadership skills
- Great Presentation skills
- Quick learner
- Works well in teams
- Training & Development
- Dependable and Responsible
- Teamwork and Collaboration
- Relationship Building
- Calm Under Pressure
- Networking
- Analytical
- Active Listening
References
References available upon request.
Timeline
Front Line Assistant - Summer Job
ZITRO International Limited
09.2019 - 11.2019
Data Entry Clerk - Summer Job
ZITRO International Limited
05.2018 - 07.2018
Intern in the IT Department
Belize Telemedia Limited
06.2016 - 07.2016
Bachelor of Science, Marketing -
University of South Florida
Bachelor of Science in Business Administration -
Memorial University of Newfoundland
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