Zachary Parker

• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
• Identified safety hazards and notified management to determine proper resolution of issues.
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Monitored work areas for cleanliness and functionality and removed obstacles for safety.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities such as the role of the team lead(operational lead)

Roles of the Operational Lead

• Constructed and utilized daily reports and man-plans that allowed the team to hit and surpass the quality and production goals daily as well as informing other departments of the daily metrics.
• Evaluated and implemented multiple processes to improve productivity, quality, and or safety.
• Analyzed key performance indicators to identify effective strategies.
• Assigned various tasks and roles to the team members to optimize productivity on a routine basis.

• Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
• Used portable electronic scanner to track parcels and record tracking progress.
• Prepared mail in sequence of delivery for optimal productivity.
• Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.
• Acquired customer signature for registered and insured mail.
• Cleaned and checked over vehicle after completion of all daily deliveries.

• Managed vendor relationships to support supply chain and maintain product quality.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Kept team on track by assigning and supervising their activities and giving constructive feedback.
• Expanded on my knowledge of Microsoft office and its many applications.
• I was able to work with many managers of different teams constantly to ensure our customers were taken care of regardless of the problems that could arise from the many different moving parts of the job.

• Tended to patients with chronic illnesses.
• Documented resident records on daily flow sheets.
• Applied classroom instruction to analyze system models utilized by diverse healthcare organizations.