Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chailyn Montero

19831 NE 13CT Miami,FL

Summary

A highly motivated and detail-oriented college student, fluent in Spanish, equipped with proven leadership and operational abilities. Demonstrated expertise in managing cash flow, resolving customer issues, and ensuring financial accuracy. Seeking an associate banker or bank teller position at Chase to leverage my passion for banking and my commitment to exceptional service.

Overview

3
3
years of professional experience

Work History

Operational Team Lead

Chick-fil-A
Aventura, FL
09.2021 - Current
  • Directed daily operations in a high-traffic dining establishment, maintaining seamless workflow and addressing concerns promptly.
  • Managed team oversight, maintained exceptional customer service standards, and mentored new employees.
  • Handled cash transactions, managed daily deposits, and balanced cash registers to maintain accurate financial records.
  • Collaborated on cost control efforts to reduce waste and enhance efficiency.
  • Enabled a supportive team atmosphere enhancing collaboration, leading to successful attainment of customer satisfaction benchmarks.
  • Tracked customer feedback and worked with management to implement improvements, enhancing the overall guest experience.

Education

High School Diploma -

Dr. Michael Krop Senior High
Miami, FL

Health Sciences

Broward College
Fort Lauderdale, FL

Skills

  • Customer Satisfaction Focus
  • Cash Handling Expertise
  • Leadership Development
  • Fluent in Spanish and English
  • Analytical Problem-Solving
  • Effective Time Management
  • Effective Communication
  • Attention to detail
  • Efficient Transaction Handling

Languages

Spanish
Full Professional

Timeline

Operational Team Lead

Chick-fil-A
09.2021 - Current

High School Diploma -

Dr. Michael Krop Senior High

Health Sciences

Broward College

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Chailyn Montero