Summary
Overview
Work History
Education
Skills
Awards
Community Service
Extracurricular Activities
References
Timeline
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Zachary Parker

Little Rock,AR

Summary

Sophomore student at the University of Arkansas, with a proven track record at First Security Bank, excelling in customer service and cash handling. Adept at resolving issues and enhancing client satisfaction through effective communication and problem-solving. Recognized for teamwork and collaboration, consistently delivering exceptional service in fast-paced environments. Recognized for putting the customer first, and improving customer relations.

Overview

4
4
years of professional experience

Work History

Retail Banker

First Security Bank
Little Rock, Arkansas
05.2025 - Current
  • Assisted customers with account inquiries and banking services.
  • Managed daily cash transactions and balanced cash drawers accurately.
  • Educated clients on products and services offered by the bank.
  • Resolved customer complaints and provided effective solutions promptly.
  • Adhered to strict security protocols regarding customer information confidentiality.

Dock Hand

Heber Springs marina
Heber Springs, Arkansas
03.2021 - 09.2024
  • Worked as a Dock Hand where there were many customer service and labor tasks
  • I took care of customers' needs by pumping their gas, getting their ice, assisting with their boats, and cleaning boats according to customers' requirements.
  • Learned how to interact with customers from several different areas of occupation, race, gender, and religion
  • Conducted routine maintenance on docks, ensuring functionality and safety.

Gas station attendant

Hollands Gas Station
Heber Springs, Arkansas
09.2023 - 02.2024
  • Managed cash register transactions and balanced cash drawer daily.
  • Monitored inventory levels and restocked supplies as needed.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Maintained the cleanliness of the store, including floors, shelves, counters, and windows.

Education

Bachelor's degree - (Financial Investments, And Portfolio Management)

University of Arkansas
Fayetteville, AR
12.2027

High school -

Heber Springs High School
Heber Springs, AR
05.2024

Skills

  • Financial analysis
  • Customer service
  • Team collaboration
  • Cash handling
  • Problem resolution
  • Multitasking Abilities
  • Problem-solving
  • Teamwork and collaboration
  • Communication skills
  • Salesmanship

Awards

Brandon Burlsworth Award- Senior Year of high school, Awarded to a player who demonstrated leadership and was a helpful teammate

Community Service

Donations of water to the Fayetteville community, Packing food boxes for the needy at New Life Church of Fayetteville, Participating in soup Kitchen

Extracurricular Activities

Intramural Sports (Football, Softball)

References

References available upon request.

Timeline

Retail Banker

First Security Bank
05.2025 - Current

Gas station attendant

Hollands Gas Station
09.2023 - 02.2024

Dock Hand

Heber Springs marina
03.2021 - 09.2024

Bachelor's degree - (Financial Investments, And Portfolio Management)

University of Arkansas

High school -

Heber Springs High School

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