Zachary Payne
RTO'Sullivans
Gilbert,AZ
4
years of professional experience
Dedicated customer service professional with strong multitasking and time management skills. Committed to creating a welcoming atmosphere and enhancing guest satisfaction through proactive engagement.
Work History
Host/Food Runner/Restaurant Busser
3 Years 9 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Coordinated with kitchen and serving staff to ensure timely food delivery.
- Managed reservations and waitlists using restaurant management software efficiently.
- Assisted in training new hosts on service standards and guest interaction techniques.
- Monitored dining area for guest satisfaction, addressing concerns proactively.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
High School Diploma
Skills
Guest relations
Greeting guests
Customer engagement
Multitasking proficiency
Time management
Reservation management
Guest engagement
Health standards
Food safety practices
Guest interaction
Guest relations expertise
Timeline
Host/Food Runner/Restaurant Busser
RTO'Sullivans
11.2022 - CurrentRead More
Higley Highschool
High School Diploma
Read More