Zachary Petrie
New Market,TN
Summary
Restaurant general manager who advanced from assistant manager into full operational leadership. Handles hiring, scheduling, payroll, training, inventory, vendor coordination, cash control, and P&L review while keeping service standards and store performance on track.
Overview
1
1
Certification
14
14
years of professional experience
Work History
General Manager
Burger King
Knoxville, TN
2021.03 - Current
- Recognized as Rookie General Manager of Year for Region 11, placing #9 out of 110 locations in 2024.
- Directed daily restaurant operations, analyzed performance reports and P&Ls, aligned staffing levels, and maintained inventory and payroll processes to optimize operational efficiency.
- Advanced from assistant manager to general manager, led hiring, scheduling, supply ordering, payroll, training, and financial review to enhance store performance.
Drop Team Member
Dotty's Casino
Reno, NV
2016.10 - 2020.04
- Replaced slot machine cash boxes and conducted daily currency counts, ensuring accuracy and compliance with operational standards.
- Prepared secure deposit bags for armored pickup, maintaining cash custody and accurate records for auditing purposes.
- Supported casino operations across Reno, Hawthorne, Lake Tahoe, and Carson City, Nevada, with careful handling of high-value currency and deposits.
- Trained for drop team lead responsibilities, enhancing team readiness prior to furlough during COVID shutdowns.
Shift Manager/ Assistant Manager
Del Taco
2014.02 - 2016.10
- Enhanced guest satisfaction through effective shift management and supervision of team members.
- Streamlined daily operations by training new employees and coordinating team efforts with a focus on customer service.
- Maintained operational readiness and cleanliness by conducting checks, completing deep-cleaning tasks, and overseeing daily inventories.
- Continued restaurant coverage resulted from weekly schedules created during general manager vacation or personal leave.
Clerk
Fox Peak Gas Station
Fallon, NV
2014.06 - 2014.08
- Provided exceptional customer service by ensuring coffee availability and freshness throughout the day, catering to miners and daily customers' needs.
- Ensured reliable store operations by restocking merchandise, maintaining cleanliness, and consistently preparing fresh coffee during all service hours.
- Maintained clean, customer-ready store through graveyard deep cleaning and organized placement of deliveries, enhancing overall shopping experience.
Team Member
Taco Bell
Reno, NV
2013.01 - 2014.02
- Collaborated at front counter and kitchen, ensuring timely order service and effective food preparation through reliable teamwork.
- Captured drive-thru and counter orders accurately using POS register.
- Processed payments and balanced cash drawer at shift close.
- Prepared Taco Bell menu items following food safety standards.
Education
High School Diploma -
BASIC HIGH SCHOOL
Henderson, NV2013-06
Skills
- Restaurant management expertise
- Food service operations
- Profit and loss analysis
- Cost management
- Inventory control and management
- Payroll administration
- Employee scheduling and shift management
- Cash handling and cashiering
- Point of sale systems
- Food safety protocols
- Food preparation techniques
- Supervisory experience
- Staff development
- Vendor relations management
- Customer service excellence
- Leadership capabilities
- Leadership
- Assistant Manager Experience
- 6 years management
- Payroll Administration
- Food Preparation
- 6 years management
Personal Information
- Driving License: Driver's License
- Availability: Willing to relocate to: Morristown, TN - Sevierville, TN
- Work Permit: US work authorization
Certification
- Driver's License
- ServSafe certified until 2032
Awards
Carrol's Region 9 Rookie General Manager of the Year, March 2024, I won the 2024 Rookie Manager of the year ranking #8 out of the 110 locations in my region in my first year as a General Manager.
Work experience
Foothill High School, Volunteer/Assistant Manager, Henderson, NV, 2008, 2012, Provided customer service and trained new employees, strengthening daily store operations through clear communication and hands-on team support., Handled large sums of money for bank deposits, prepared vendor delivery invoices, and paid vendors using accuracy and financial accountability., Received and put away vendor deliveries while completing deep cleaning, maintaining organized inventory and a clean, operational store environment., Ran the store when the teacher was unavailable, applying leadership and operational judgment to maintain uninterrupted service.
Timeline
General Manager
Burger King
2021.03 - Current
Drop Team Member
Dotty's Casino
2016.10 - 2020.04
Clerk
Fox Peak Gas Station
2014.06 - 2014.08
Shift Manager/ Assistant Manager
Del Taco
2014.02 - 2016.10
Team Member
Taco Bell
2013.01 - 2014.02
High School Diploma -
BASIC HIGH SCHOOL