Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Security Officer
M Health Fairview
10.2021 - Current
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Reported suspicious activities and persons to law enforcement.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Manager
McDonald's
10.2018 - 10.2021
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Crew Member
McDonald's
06.2016 - 10.2018
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Took orders, prepared meals, and collected payments.
Replenished serving stations with fresh food and cleaned up spills.
Cleaned and maintained all areas of restaurant to promote clean image.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Bachelor of Science - Public Health
St. Catherine University, Saint Paul, MN
05.2027
Associate of Science - Criminal Justice
Century College, White Bear Lake, MN
05.2023
Skills
Complex Problem-Solving
Document Preparation
First Aid Training
Team Training
Adaptable and Flexible
Reliable and Responsible
Honest and Dependable
Active Listening
Customer Service
Team Leadership
Timeline
Security Officer - M Health Fairview
10.2021 - Current
Manager - McDonald's
10.2018 - 10.2021
Crew Member - McDonald's
06.2016 - 10.2018
St. Catherine University - Bachelor of Science, Public Health
Century College - Associate of Science, Criminal Justice