Summary
Overview
Work History
Education
Skills
Computer building & gaming
Timeline
Generic

Zachary Rice

Winfield,MO

Summary

Customer Service Representative with skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer and employee experiences by understanding customer desires, ad providing customized solutions to build loyalty.

Overview

8
8
years of professional experience

Work History

Seasonal Delivery Driver

UPS
11.2023 - 12.2023
  • Used mobile devices to ensure routes, sort itinerary, trouble shoot issues with customers, and assisted co-workers with issues on their own devices.
  • Delivered packages through various routes across Troy, dealing with loading and unloading of heavy parcels.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Stocking and Electronics Associate

Walmart
10.2022 - 10.2023
  • Cross trained as an electronics associate to assist customer, with phones, gaming devices, computers, photos, speakers, and wifi devices.
  • Dealt with product placement, sorting, storage, and inventory for a wide range of items
  • Worked on a team, helping to manage individuals, set plans, and give insight to assist others in the duties

Organic Seed Farm Assistant

Wood Prairie Farm
01.2022 - 06.2022
  • Assisted in the sorting, weighing, shipping, and handling of organic seed products
  • Sorting, and managing incoming products
  • Taking inventory, printing labels, matching invoices to orders.

Sales Associate

Braden Theatre
08.2017 - 03.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized store to have visual appeal, maintained the cleanliness of the theatre, and engaged with customers to sort issues and needs.

Lab Assistant

UMPI
08.2015 - 11.2015
  • Used ArcGIS to map out the local landscape
  • Contributed to centralized GIS portal and ArcGIS database, inputting data on new job sites and revising data on changing conditions.
  • Improved decision-making processes by creating visually appealing maps and reports using ArcGIS software.
  • Gained proficiency in various software tools used within the industry such as ArcGIS, Excel and others.

Education

University of Maine At Presque Isle
06.2018

Diploma -

Presque Isle High School
06.2016

Skills

  • Power lifting equipment
  • Leadership and team skills
  • Basic troubleshooting
  • Computers skills & knowledge
  • Customer support and customer service
  • Inventory management
  • Technologically inclined
  • Data entry
  • Operating systems

Computer building & gaming

I've been into pc gaming for the last 15 years. I find it very fun and exciting, and the last few years have begun building my own computers. I've built 5 computers now, and have keen insight on the various parts. Its a pretty big hobby of mine that I enjoy doing with friends, and spending money on.

Timeline

Seasonal Delivery Driver

UPS
11.2023 - 12.2023

Stocking and Electronics Associate

Walmart
10.2022 - 10.2023

Organic Seed Farm Assistant

Wood Prairie Farm
01.2022 - 06.2022

Sales Associate

Braden Theatre
08.2017 - 03.2022

Lab Assistant

UMPI
08.2015 - 11.2015

University of Maine At Presque Isle

Diploma -

Presque Isle High School

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Zachary Rice