- I am a very active individual who prioritizes both physical and mental health I play on multiple soccer teams and am active in the local soccer scene
- An award winning singer, I have been fortunate to preform with some of Wisconsin's best musicians
Zachary Roberts
Madison,Wisconsin
Summary
I am a driven manager versed in delivering daily operational support with an energetic and positive attitude. I am confident in my ability to be results-driven through effective supervision and professionalism. A motivating manager who cares deeply about curating an upbeat team environment. Industry-savvy leader who has found success in training and motivating staff. Multi-year experience with scheduling, inventory, and ordering product. I have experience with overseeing high volume crowds of 400+ and managing restaurants where there is a wait to be seated nightly.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FOH Manager
Bartaco
Madison, WI
11.2024 - Current
- Managed front-of-house operations to ensure exceptional guest experiences and service quality.
- Supervised a high volume environment with composure and confidence
- Trained and mentored staff on food safety, service standards, and operational procedures.
- Streamlined communication between kitchen and front-of-house teams to enhance workflow efficiency.
- Oversaw inventory management, adjusting pars and minimizing waste.
- Conducted weekly bar inventory, overseeing ordering and tracking loss/gain.
- Coordinated with suppliers to establish timely delivery of food and beverage items.
Assistant General Manager
Chasers 2.0
Madison, Wisconsin
08.2023 - 11.2024
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty.
- Balancing cash drawers/cash handling of significant amounts nightly.
- Submitted inventory weekly.
- Oversaw 10-22 employees at a time.
Manager
The Double U
Madison, Wisconsin
07.2022 - 08.2023
- Cross-trained staff to meet business demands.
- Oversaw 20+ employees at a time, scheduling and daily lineups.
- Supervised crowds of over 400, ensuring safety and security.
- Engaged with dissatisfied customers, sought resolutions and addressed issues with staff.
- Maintained a positive culture in the work place.
Barback/Bouncer/Bartender
The Double U
Madison, WI
02.2020 - 07.2022
- Cross-trained to be able to fill in wherever needed
- Took orders from customers and entered into Point of Sale (POS) System.
- Worked in high capacity environment.
High School Soccer Coach
MCPASD
Middleton, WI
08.2019 - 07.2022
- Developed team policies, procedures and conduct standards for athletes.
- Encouraged enrollment of quality athletes.
- Directed team sports activities, including classes, practices, and games.
- Created an inclusive and supportive atmosphere for my players.
Catering Driver
Cafe Zupas
Middleton, Wisconsin
01.2017 - 08.2019
- Delivered catering orders to local businesses.
- Worked with a very tight schedule.
- Prepared orders before delivery.
Education
High School Diploma -
Middleton High School
Middleton, MI06-2017
Skills
- Scheduling Staff
- Conducting Inventory
- Ordering Product
- Guest Relations
- Promotion implementation
- POS implementation and training
- Food safety and sanitation
- Employee Training
- Composed and confident in high stress situations
Certification
SafeServ certified
Alcohol Operator license
Sexual Harassment training certification
Interests
Timeline
FOH Manager
Bartaco
11.2024 - Current
Assistant General Manager
Chasers 2.0
08.2023 - 11.2024
Manager
The Double U
07.2022 - 08.2023
Barback/Bouncer/Bartender
The Double U
02.2020 - 07.2022
High School Soccer Coach
MCPASD
08.2019 - 07.2022
Catering Driver
Cafe Zupas
01.2017 - 08.2019
High School Diploma -
Middleton High School