Zachary Roldan Mendenhall
Wilsonville,OR
Overview
5
5
years of professional experience
Work History
Patient Navigator & Phlebotomist
Clackamas Free Clinic
06.2023 - Current
- Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
- Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
- Educated patients on insurance and healthcare plans.
- Worked with patients and partnership programs to ensure follow up with diagnostic imaging and specialists.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Scribe
Northwest Acute Care Specialists
07.2022 - Current
- Charted patient encounters by recording information such as diagnosis, lab results, treatments, and prescriptions.
- Demonstrated proficiency in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
Teaching Assistant for Microbiology Laboratory
Oregon State University, Microbiology Department
09.2022 - 12.2022
- Teaching assistant in a weekly microbiology lab, oversaw 12 students.
- Covered techniques, concepts related to the analysis and preparation of microbiological samples, and the role of microorganisms in nature and disease.
Intern With Patient Education Program
Legacy Emanuel Hospital
06.2021 - 09.2021
- Created the Patient Education Resources web page under Legacy's intranet for staff and providers at Legacy to utilize.
- Prepared project presentations and reports to assist senior staff.
- Worked with other health professionals on creating health education content for patients.
Intern With Child Injury Prevention
Randall Children's Hospital
06.2019 - 09.2019
- Consulted with patients and their parents who presented to Randall Children's with various minor injuries. Examples include head injuries, burn prevention, poison prevention, etc.
- Created patient education materials for parents.
Education
Bachelor of Science - BioHealth Sciences
Oregon State University
Corvallis, OR12.2022
Skills
- Medical Recordkeeping
- Medical Terminology
- Community Resources
- Venipuncture
- Data Entry
- Sample and Specimen Collection
- Health Education
- Computer literacy
- Critical thinking
- Anatomy and physiology understanding
Languages
Spanish - Native or Bilingual
References
- Dr. Jeremy Rower, MD (Associate Chief Medical Officer at Evernorth Health Services) - jarower@yahoo.com
- Sarah Arp (Operations Manager) Clackamas Free Clinic - saraharp@clackamasvim.org
- Amber Kroeker (Child Injury Prevention Program Coordinator) Legacy Health - 541.231.5345
Timeline
Patient Navigator & Phlebotomist
Clackamas Free Clinic
06.2023 - Current
Teaching Assistant for Microbiology Laboratory
Oregon State University, Microbiology Department
09.2022 - 12.2022
Medical Scribe
Northwest Acute Care Specialists
07.2022 - Current
Intern With Patient Education Program
Legacy Emanuel Hospital
06.2021 - 09.2021
Intern With Child Injury Prevention
Randall Children's Hospital
06.2019 - 09.2019
Bachelor of Science - BioHealth Sciences
Oregon State University
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