Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zachary Roorda

Grand Forks,ND

Summary

Adept at fostering customer relationships and enhancing sales, my tenure at Central Iowa Fireworks honed my technical understanding and team leadership. Leveraging hospitality service expertise and a friendly demeanor, I consistently exceeded sales targets. My background also includes proficient cash handling and a commitment to excellence in diverse roles.

Overview

6
6
years of professional experience

Work History

Salesman

Central Iowa Fireworks
Monroe, IA
06.2024 - 07.2024
  • Greeted customers and provided information about products and services.
  • Developed relationships with key accounts to increase sales volume.
  • Demonstrated product features, benefits and use to potential buyers.
  • Maintained a current knowledge of market trends and competitive activities in the sales area.

Barista

Starbucks
Altoona, IA
08.2021 - 11.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Farm Hand

Cornerstone Farms
Monroe , IA
06.2018 - 08.2022
  • Maintained farm equipment such as tractors, harvesters, and other machinery.
  • Collaborated with many different people to ensure optimal teamwork and productivity.
  • Performed general maintenance tasks around the farm, including repairing fences and buildings.
  • Ensured compliance with all safety regulations related to farm operations.
  • Loaded and unloaded trucks with supplies or products from the farm.
  • Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
  • Documented work performed using computer programs or paper log books.

Education

High School Diploma -

PCM
Monroe, IA
05-2024

Skills

  • Technical understanding
  • Cash Handling
  • Team Player
  • Ordering Procedures
  • Active listener
  • Calm Demeanor
  • Team Leadership
  • Positive and professional
  • Hospitality service expertise
  • Friendly and outgoing

Accomplishments

  • National Honor Society Member
  • Marching band leadership and drum major
  • Graduated high school as Salutatorian

Timeline

Salesman

Central Iowa Fireworks
06.2024 - 07.2024

Barista

Starbucks
08.2021 - 11.2023

Farm Hand

Cornerstone Farms
06.2018 - 08.2022

High School Diploma -

PCM
Zachary Roorda