Zachary Rothrock
Pittsburgh,PA
Summary
Current student working toward Bachelor of Science in Supply Chain/Information Systems Technology and seeking opportunity to begin a career. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Talented student skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
4
4
years of professional experience
Work History
Business Analyst Intern
PPG
Pittsburgh , USA
05.2025 - 08.2025
- Engaged with regional leaders to find their needs in reporting
- Developing an automated PowerBI that showcases monthly numbers
- Showcasing reports in monthly decks for upper management
- Utilized data visualization tools to present findings clearly and effectively.
- Analyzed business processes to identify areas for improvement and efficiency.
- Assisted in creating presentations for stakeholder meetings and project updates.
Shift Leader
Jersey Mikes Subs
Pittsburgh, USA
03.2021 - 11.2022
- Responded to all customer concerns or issues promptly and professionally
- Counted drawers and followed proper daily cash handling procedures
- Planned and supervised job task assignments, upholding quality standards
- Motivated employees to optimize team performance
- Communicated, trained and promoted quality standards to team members
- Executed cash management duties with POS and shift reports
- Delegated tasks to encourage teamwork during shifts and comply with company standards
- Trained staff in job roles, business policies and industry best practices to working efficiently in a fast-paced environment with multiple orders and customer requests
- Handled customer orders, complaints, and services while maintaining a professional approach
Sales Associate
Rite Aid
Wexford, USA
07.2021 - 10.2021
- Handled issues professionally to company standards
- Helped customers navigate store, complete sales and process returns
- Assisted customers with sales and service needs
- Processed payments quickly to keep customer flow moving
- Adapted to changing priorities and unexpected situations with calm demeanor
Education
Bachelor of Science (B.S.) - Supply Chain & Information Systems Technology
Duquesne University
Pittsburgh, PA05.2027
High School -
North Allegheny Senior High School
Wexford, PA06.2023
High School -
Vincentian Academy
Pittsburgh, PA05.2020
Skills
- Handling Customer Complaints
- Data analysis
- Supply chain management
- Reliability and punctuality
- Employee Training and Coaching
- Interpersonal Skills
- Shift leadership
- Delegating Work
- Energetic and Enthusiastic
- Decision-Making
- Relationship Building
References
- David Cappetta, Manager at Slice, (412)-420-0989
- Cindy Goldbach, French Teacher, (412)-860-6390
Timeline
Business Analyst Intern
PPG
05.2025 - 08.2025
Sales Associate
Rite Aid
07.2021 - 10.2021
Shift Leader
Jersey Mikes Subs
03.2021 - 11.2022
Bachelor of Science (B.S.) - Supply Chain & Information Systems Technology
Duquesne University
High School -
North Allegheny Senior High School
High School -
Vincentian Academy
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