Zachary Rought
Greenville,SC
Summary
Seasoned Estimator and Collision Technician that is skilled in preparing accurate estimates and maintaining vendor relationships. Demonstrates exceptional project planning and mathematical problem-solving skills, ensuring quality delivery and customer satisfaction. Excelled in estimate preparation, blending technical expertise with superior service to achieve optimal outcomes.
Overview
13
13
years of professional experience
Work History
Estimator
Fred Anderson Collision Center
Greenville, South Carolina
07.2024 - Current
- Greet customers with a nice, helpful attitude.
- Understand that they are having a hard time, and be sympathetic.
- Thoroughly inspect the vehicle and provide the most accurate estimate.
- Schedule customers, build a repair plan, and order parts.
- Follow the vehicle through all repair phases, with consistent and accurate updates.
- Create supplements in coordination with technicians to provide to the insurance company.
- Deliver a quality product on time, with a good attitude, and helpful service.
- Consistently followed up with customers to determine satisfaction levels.
Automotive Collision Technician
Caliber Collision
Taylors, SC
05.2019 - 07.2024
- Thoroughly disassembled vehicles to assess damages related to the accident.
- Coordinated with estimators to write a supplement based on OEM procedures.
- Followed OEM procedures during the repair process to restore the vehicle to pre-accident OEM condition.
- Cut, welded, and repaired body panels as necessary to achieve proper fit, finish, and function.
- Carefully reassemble the vehicle to ensure the proper quality of the finished product and the timely delivery of the vehicle.
- Sometimes, I had to interact with customers to explain technicalities or answer complex questions regarding the repair.
Automotive Collision Technician
Parks Buick GMC
Greenville, SC
01.2017 - 05.2019
- Thoroughly disassembled vehicles to assess damages related to the accident.
- Coordinated with estimators to write a supplement based on OEM procedures.
- Followed OEM procedures during the repair process to restore the vehicle to pre-accident OEM condition.
- Cut, welded, and repaired body panels as necessary to achieve proper fit, finish, and function.
- Carefully reassemble the vehicle to ensure the proper quality of the finished product and the timely delivery of the vehicle.
- Sometimes, I had to interact with customers to explain technicalities or answer complex questions regarding the repair.
Automotive Collision Technician
Bradshaw Automotive Group
Greer, SC
10.2012 - 10.2016
- Thoroughly disassembled vehicles to assess damages related to the accident.
- Coordinated with estimators to write a supplement based on OEM procedures.
- Followed OEM procedures during the repair process to restore the vehicle to pre-accident OEM condition.
- Cut, welded, and repaired body panels as necessary to achieve proper fit, finish, and function.
- Carefully reassemble the vehicle to ensure the proper quality of the finished product and the timely delivery of the vehicle.
- Sometimes, I had to interact with customers to explain technicalities or answer complex questions regarding the repair.
Education
High School Diploma -
Travelers Rest High School
Travelers Rest, SC06-2011
Skills
- Vendor relationships
- Preparing estimates
- Project planning
- Math
- Estimating software
- Mathematical problem-solving
- Cost reporting
- Cost estimation
- Estimate preparation
Timeline
Estimator
Fred Anderson Collision Center
07.2024 - Current
Automotive Collision Technician
Caliber Collision
05.2019 - 07.2024
Automotive Collision Technician
Parks Buick GMC
01.2017 - 05.2019
Automotive Collision Technician
Bradshaw Automotive Group
10.2012 - 10.2016
High School Diploma -
Travelers Rest High School