Zachary Rudolph
Canton,CT
Summary
Dynamic professional with a proven track record at Busch's Fresh Food Market, excelling in customer service and inventory management. Leveraged analytical thinking and Microsoft Office proficiency to enhance operational efficiency. Recognized for attention to detail and resolving customer issues, driving satisfaction and team collaboration. Rapidly acquired new skills to meet evolving business needs.
Overview
5
5
years of professional experience
Work History
Deli Associate
Busch's Fresh Food Market
Canton, Michigan
06.2021 - Current
- Processed customer transactions accurately at the point of sale.
- Collaborated with team members to ensure efficient service flow.
- Monitored inventory levels and reported shortages to management.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Maintained high level of professionalism while interacting with customers and coworkers alike.
- Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
- Worked with customers placing large or specialized orders, providing samples, and recommendations and responding to requests.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Acquired new skills to support team and further accommodate customer needs.
- Received deliveries from vendors and ensured accuracy of order against invoice.
- Used mental math and available tools to total materials needed, costs and payments due.
Insider
Benito's Pizza
Canton, Michigan
12.2020 - 05.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to help foster an efficient and friendly enviroment
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Some College (No Degree) - Secondary Education - Mathematics
Schoolcraft College
Livonia, MISome College (No Degree) - Accounting
Schoolcraft College
Livonia, MIBachelor of Science - Secondary Education - Mathematics
Eastern Michigan University
Ypsilanti, MISkills
- Microsoft Office proficiency
- Attention to detail
- Accuracy and thoroughness
- Accounting principles knowledge
- Analytical thinking
- Basic bookkeeping understanding
- Confidentiality and trustworthiness
- Business law and GAAP compliance
- Fast Learner
Affiliations
- Works part-time at Busch's while in school full-time to help pay for education and support a family of four
- Currently in the process of achieving a certificate in accounting with one semester to go
Timeline
Deli Associate
Busch's Fresh Food Market
06.2021 - Current
Insider
Benito's Pizza
12.2020 - 05.2021
Some College (No Degree) - Secondary Education - Mathematics
Schoolcraft College
Some College (No Degree) - Accounting
Schoolcraft College
Bachelor of Science - Secondary Education - Mathematics
Eastern Michigan University
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