Zachary Rusk
Las Vegas
Summary
Dynamic leader with over a decade of experience at Gyro Time Restaurant, specializing in operations management and customer satisfaction. Excelled in team management and inventory control, boosting efficiency and reducing discrepancies. Proven track record in fostering employee satisfaction and enhancing customer engagement through exceptional service. Preparing food and insuring its quality on a day to day basis and managing food safe operations through the help of my state food safety certification.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Warehouse Worker
UPS
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing 10-150 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Assistant Manager
Taco Bell
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Crew Member
Firehouse Subs
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Crew Member
Farmer Boys
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
General Manager
Gyro Time Restaurant
11.2011 - 09.2024
- Manager for over ten years handling budget implementations, employee reviews, training, schedules, day to day ,Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Shift management
- Customer-oriented
- Complaint resolution
- Food service background
- Trained in performance and wage reviews
- Recipes and menu planning
- Take-out service
- Restaurant operations management
- Menu pricing
- Safe food handling
- Staff supervision
- Scheduling staff
- Money handling
- Quality assurance
- Recruitment and hiring
- Monitoring food preparation
- Health code compliance
- Front of house management
- Sanitation
- ServSafe food manager
Certification
State food safety food manager certification
Timeline
General Manager
Gyro Time Restaurant
11.2011 - 09.2024
State food safety food manager certification
Warehouse Worker
UPS
Assistant Manager
Taco Bell
Crew Member
Firehouse Subs
Crew Member
Farmer Boys
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