Zachary Saltzman

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.
• Established clear communication channels between clients and internal teams, ensuring seamless project execution.
• Improved overall team productivity by implementing best practices in organization and time management.

Guaranteed accurate and timely dispatch of all shipments.

Ensured accurate documentation for each package delivery.

Coordinated unloading of freight for shipment to various cities.

Secured shop and office areas nightly.

Managed scheduling for local delivery drivers across all routes.

Cleaned up oil spills and other environmental hazards.

Maintained inventory of necessary job-related equipment and supplies.

Execute waste and debris disposal in compliance with regulations.

Operate equipment such as hydro blast pumps, Air Machines and Liquid Vacuum trucks.

Removed hazardous waste to ensure environmental safety.

Executed hydro blasting operations in refinery settings.

Set up equipment for jobs.

Organized equipment and materials required for daily tasks.

Conducted site visits to assess job requirements and develop actionable work plans.

Reviewed job steps with crew members to ensure understanding.

Performed installation and maintenance of irrigation systems.

Managed diverse heavy machinery for various tasks.

Operate variety of equipment.

Executed hydro blasting in refinery environments.

Executed demanding physical tasks to guarantee job completion.