Zachary Schillinger
Cumberland,RI
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
Certification
Work History
Cashier
Dollar Tree
Cumberland , RI
09.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Manager
Mcdonalds, PDI FOODS
Lincoln, RI
05.2024 - 09.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Arts - Psychology
Rhode Island College
Providence, RI05-2027
Skills
- POS Systems
- Payment Collection
- Cash Handling
- Payment Processing
- Product restocking
- Customer Assistance
- ID Verification
- Drawer balancing
- Customer Service
- Time management skills
- Customer service excellence
Certification
- CPR certified
Timeline
Cashier
Dollar Tree
09.2024 - Current
Manager
Mcdonalds, PDI FOODS
05.2024 - 09.2024
Bachelor of Arts - Psychology
Rhode Island College
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