Zachary Schraer
Hannibal,MO
Summary
Qualified Security Officer with experience maintaining safety for site grounds and facilities. Talented at roving patrol and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security (at BASF Corporation)
Palmyra, MO
10.2021 - Current
- Confirmed visitor identification prior to granting entry to the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, visitors, and contractors upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, and maintenance issues.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto the premises.
- Responded to alarms and conducted investigations as required.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Cashier
Dunham's Sporting Goods
Hannibal, MO
09.2021 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
Sales Associate
The Vape Lounge
Hannibal, MO
01.2021 - 10.2021
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
Delivery Driver
Cassano's Pizza
Hannibal, MO
11.2018 - 01.2020
- Assisted customers over the phone.
- Transported and safely delivered items to prevent damage or loss.
- Adhered to all applicable traffic laws while driving the delivery vehicle.
Advanced Customer Service Representative
SC Data Center
Hannibal, MO
08.2013 - 11.2018
- Provided timely and accurate resolution of customer inquiries, complaints, and requests.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed over the phone orders.
Education
High School Diploma -
Hannibal High School
Hannibal, MOSkills
- Access Control
- Surveillance
- Alarm monitoring
- Customer support
- General security
- Calm Demeanor
- Investigation documentation
- Identification verification
- Retail loss prevention
- Policy and Procedure Adherence
- Excellent people skills
Certification
- TWIC Card
Timeline
Security Officer
Allied Universal Security (at BASF Corporation)
10.2021 - Current
Cashier
Dunham's Sporting Goods
09.2021 - 10.2021
Sales Associate
The Vape Lounge
01.2021 - 10.2021
Delivery Driver
Cassano's Pizza
11.2018 - 01.2020
Advanced Customer Service Representative
SC Data Center
08.2013 - 11.2018
- TWIC Card
High School Diploma -
Hannibal High School
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