Zachary Searles
Phoenix,AZ
Summary
Entry-level cybersecurity professional with a solid foundation in threat analysis, incident response, and network monitoring. Certified in CompTIA Security+, CySA+, and Palo Alto PCCET with hands-on experience in vulnerability assessment tools, SIEM platforms, and compliance frameworks like PCI-DSS. Adept at analyzing system logs, identifying security events, and maintaining robust operational security. Passionate about protecting digital assets and mitigating risks in fast-paced, dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Help Desk Technician
Kryterion
02.2024 - Current
- Monitored system logs and alerts, escalating security events to senior analysts for incident response.
- Conducted initial triage of potential security incidents, gathering evidence and documenting findings for review.
- Utilized tools like Remote Desktop, Zendesk, and Salesforce to troubleshoot technical issues while ensuring secure configurations.
- Ensured compliance with PCI-DSS and SOC 2 standards through regular audits and secure configurations.
Server
CK's Tavern and Grill
01.2020 - 01.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
Shift Manager
Chick-fil-A
01.2018 - 01.2020
- Assisted with training new wait staff members to ensure proper procedures were followed at all times
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines
- Resolved conflicts between employees or customers in a professional manner
- Delegated tasks to multiple employees while maintaining efficient workplace
Education
Bachelor of Science - Cyber Security
Grand Canyon University
05.2025
Associate of Science - Information Technology
Maricopa Community Colleges Mesa Community College
05.2022
High School Diploma -
Desert Vista High School
05.2020
Skills
- Monitoring Tools: Splunk, Wireshark
- Vulnerability Scanning: OpenVAS, Nessus
- Network Protocols: TCP/IP, DNS, UDP
- Scripting: Python (Basic Automation)
- Remote support
- Network support
Certification
- CompTIA Security+
- CompTIA CySA+
- Palo Alto Network Cybersecurity Entry Level Technician
- Fortinet Certified Associate
Timeline
Help Desk Technician
Kryterion
02.2024 - Current
Server
CK's Tavern and Grill
01.2020 - 01.2024
Shift Manager
Chick-fil-A
01.2018 - 01.2020
Associate of Science - Information Technology
Maricopa Community Colleges Mesa Community College
High School Diploma -
Desert Vista High School
Bachelor of Science - Cyber Security
Grand Canyon University
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